The Market Sales Executive is responsible for sales, service and support of their assigned dealer base. The MSE builds and grows relationships by providing best-in-class customer service levels. They effectively manage their dealer base to produce profitable, quality loan originations and are responsible for addressing and resolving dealer issues in a professional manner.
Company Profile:
Crescent Bank is a privately owned, state chartered, FDIC insured commercial bank. We have been in business for over 25 years and are located in over 20 states. While our primary business is providing auto loans to those who have a hard time securing a loan, we also provide a variety of personal and business banking services throughout Louisiana. We strive for employee advancement and growth. We offer a wide variety of benefits. Unlike your average bankers, we actually have fun.
Paid Vacation, Personal, Holiday, Bereavement, and Jury Duty
Medical, Dental, and Vision Insurance
AD&D and Multiple Life Insurances
Long and Short Term Disability Insurance
Flexible Spending Accounts (Medical and Dependent)
Wellness Programs
401(k) with Company Match
Tuition Reimbursement
Payroll On Demand as you earn it
Essential Duties and Responsibilities:
Proactively works in tandem with bank’s Market Development and Funding teams to develop, grow and maintain profitable dealer partnerships.
In conjunction with Market Development team, participates in the development and execution of the sales strategy for assigned territory.
Meets or communicates with automotive dealers on a regular basis to develop new business and cultivate solid business relationships.
Presents dealers with the Bank's program of indirect non-prime auto financing and supports any dealer training or development requirements.
Responsible for oversight and management of assigned dealer relationships to ensure profitability, acceptable portfolio performance and achievement of sales goals.
Identifies high potential sales prospects utilizing personal knowledge and company provided market information.
Prepares and develops sales material required to educate and train dealers on the benefits of Crescent's program.
Maintains in-depth knowledge of competitive programs within assigned territory.
Develops relationships with all members of dealership management teams, including General Managers and owners.
Resolves dealer issues such as monies owed, buybacks, fraud situations, misrepresentations, poor application efficiencies and portfolio performance.
Works daily with Market Development and Funding teams to keep each other informed of changes, issues, opportunities and examples of success for assigned dealer base.
Utilizes Jericho CRM to provide complete and informative date in the following areas: sales calls, dealer performance, competitive intelligence and personal performance.
Keeps senior leadership team apprised of any major issues and opportunities.
Position Requirements:
Bachelor's degree (B. A.) from four-year College or university; with 5-7 years related banking/lending experience; or equivalent combination of education and experience. Demonstrated sales success.
Ability to effectively work in a team oriented environment to achieve shared sales goals.
Ability to work under pressure in fast paced environment while providing service to our external dealer customers and internal bank staff.
Ability to carry out written and oral instructions applicable to bank policies & procedures as well as Federal Bank Regulations.
In-depth knowledge of sales, credit and funding processes in consumer finance and indirect automotive lending.
Excellent communication, organizational and time management skills.
Presentation skills to individuals and groups.
Knowledge of effective sales techniques (SRG - Sales Readiness Group).
Significant travel and overtime required in order to meet sales goals and service assigned dealer base.
Ability to influence and persuade others.
Proficient in the use of personal computers and applications, including Microsoft Office and Outlook.
