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Collection Specialist at J. J. Keller & Associates, Inc.

Posted in General Business 30+ days ago.

Type: Full-Time
Location: neenah, Wisconsin

Job Description:

Requisition #:14859
Functional Area: Finance
Employment Type: Full-Time
Work Options: In Office / Partial Remote from Neenah/Appleton/Oshkosh area
Work Hours: Standard Business Hours

Position Summary

The purpose of this entry level finance position is to make collection contacts on past due accounts and provide internal/external customer service pretaining to credit and collection functions. In this role, you have the flexibility to work from home or if local work onsite at our Neenah campus.

Job Responsibilities

  • Makes collection contacts via phone and/or e-mail on past-due accounts as assigned. Encourages timely payment in support of company goals for accounts receivable aging and bad debt write-off.
  • Answers incoming telephone calls as part of department call hunt group and provides customer service.
  • Handles correspondence from accounts within assigned call area.



  • High School Graduate or General Education Degree (GED)


  • 2+ years of customer serviceexperience.
  • Collection experience preferred.

  • Proficient in the use of a PC and MS Office Suite.
  • Experience with SAP desirable.

Other Skills/Qualifications :

  • Ability to work in a fast paced, team oriented environment.
  • Strong attention to detail.
  • Ability to identify and assist in resolving problems.
  • Effective and professional verbal and written communication skills.
  • Commitment to providing excellent customer service.

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to offsite offices, customer sites and/or industry and training events may also be required, depending on assignment.

Other Information

At J. J. Keller, weare Difference Makers because the work we do truly matters. We protect people's lives every day. In fact, more than 90% of FortuneĀ®1000 companies rely on J. J. Keller to help create safe work environments. View our CAREERS video to learn more about being a Difference Maker at J. J. Keller and click here to learn what our associates have to say about life as an associate at J.J. Keller.

Thank you for your interest in career opportunities with J. J. Keller & Associates, Inc.! If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.

Work location is flexible if approved by the Company except that the position may not be performed remotely from Colorado.

Not the right role for you, but know someone who could be a great fit? Refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired. Learn more here .

A Safe Environment During COVID-19: At J. J. Keller, our purpose is to protect people - our clients and our associates. We use CDC-recommended best practices to ensure the healthiest workplace possible, and our Environment Health & Safety Team continuously monitors our pandemic protocols. During COVID-19, associates have given J. J. Keller high scores for keeping them informed and safe.

J. J. Keller & Associates, Inc. isan Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Nearest Major Market: Oshkosh
Nearest Secondary Market: Appleton
Job Segment: ERP, Accounts Receivable, SAP, Collections, Work from Home, Technology, Finance, Contract

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