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Change Management /Training Senior Consultant (Work From Home) at Alight Solutions

Posted in Other 30+ days ago.

Location: Memphis, Tennessee





Job Description:


At Alight, we believe a company's success starts with its people. It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team. Because transformation takes a workforce. Learn more at careers.alight.com.

Alight's Change Management practice supports clients globally to maximize the value of their investments in transformation programs, particularly cloud-based Human Capital Management and Financials-enabling technologies such as Workday, SAP SuccessFactors and Cornerstone OnDemand. With particular emphasis on digital transformation, the team's consultants rely on user-centric, data-driven techniques to ensure that our clients are able to introduce and sustain new ways of working. As part of our Change Management practice, you will work to enable our clients' success-aligned leaders, consultative HR and Finance operations, and more engaged employees-through daily use of digital technologies.

The Change Management/Training Senior Consultant works with other team members and leads as well as contributes to the management and execution of key project activities and deliverables. Their responsibilities will focus in on one or more of the following areas: Change Management, Communication, Training, and HR and Finance Transformation.

This is a virtual / work-from-home / remote opportunity available anywhere in the U.S.

The Change Management/Training Senior Consultant key responsibilities include:


  • Manage and execute project plan. Manage and execute project plan activities and deliverables to meet desired objectives and deadlines, adhering to project scope, budgets, and resource planning


  • Lead and support client service and delivery. Independently lead the delivery of in-scope activities for small to medium sized client engagements, while partnering with senior team members for large-scale engagements


  • Development of client-specific-content. Perform foundational analysis, develop change management and strategic communication strategies and plans, and developing and delivering training strategies and plans; includes (but not limited to) development of communication and/or training materials, and organize and facilitate instructor-led training


  • Build relationships. Build credible relationships with external clients and internal colleagues, including team members, project leadership, PMO, functional and technical resources


  • Serve as a trusted advisor. Advise and support clients on how to best incorporate training solutions within the context of broader transformation initiatives. Ensure the client team understands and implements leading practice training approaches to cloud-based technology implementation and adoption that result in the enablement of key capabilities


  • Support business development. Be comfortable and credible in contributing to the needs analysis and solution design for client engagements and pricing change services accordingly. During active engagements, identify and successfully pursue additional change management revenue opportunities


  • Identify improvement opportunities. Identify and successfully pursue opportunities to improve or change the team's methodology and practices


  • Contribute and participate as a team member. Contribute to the practice as an engaged team member, participating in community discussions, continually learning, and supporting other consultants


Knowledge, Skills, Abilities, and Experience

Required


  • Bachelor's Degree in Business, Human Resources, Change Management or relevant field of study


  • Excellent project management and communication skills (i.e., presentation, facilitation, prioritization)


  • Strong skills in multimedia and instructional design software such as Camtasia, Articulate, Captivate, Snagit, etc.


  • Ability to remain flexible, quickly learn and adapt


  • Motivated self-starter with strong time management skills


  • Aptitude to work collaboratively in an ambiguous environment, diligently applying team standards in day-to-day work


  • Strong skills in MS Office applications


  • 8+ years of relevant work experience related to change management and/or business transformation


  • Significant exposure to training design and delivery related to HR and/or Financial systems, including self-service tools


  • Knowledge of training methodologies (e.g. ADDIE), instructional design principles and techniques, adult learning theory and hands-on experience with training development tools and software (e.g. Camtasia, Articulate, Captivate).


  • Familiarity with change management methodologies related to cloud-based technology adoption


  • Ability to work virtual from home or in an Alight office environment.


  • Travel will vary by project. However, as this is a client-facing role, travel of 15-30% may be needed during peak periods.


Preferred


  • Certifications such as Prosci, SHRM, ASTD, etc.


  • Experience supporting deployments of cloud-based Human Capital Management and Financials-enabling technologies such as Workday, SAP SuccessFactors and Cornerstone OnDemand


  • Change management experience directly related to cloud-based technology adoption


  • Familiarity with HR and/or Finance Transformation


  • Some consulting-based sales experience as a participant in various phases of the sales cycle such as RFP responses and sales presentations


Physical Demands:

While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard. Regular, predictable attendance is required Ability to sit at a computer terminal for an extended period.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.

Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight believes diversity should be visible, valued, and sustained throughout the organization. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve.

As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.

Diversity Policy Statement

Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the United States

Applicants for employment in the United States must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

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