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Customer Quality Engineer 3 at Belcan Corporation

Posted in Engineering 30+ days ago.

Location: Akron, Ohio





Job Description:



Details:




A Customer Quality Engineer 3 job in Akron, Ohio is currently available through Belcan. In this role, you will Manage, understand and interpret customer requirements to ensure the effective flow down and compliance with Meggitt.

Description:

Relocation assistance

Our Airframe Systems division brings together an extensive range of skills and abilities to support some of the world"s leading commercial, business and military aircraft manufacturers.
Across its five product groups, Airframe Systems produces a host of world leading technology. Our Braking Systems product group supplies both military and commercial aircrafts.
We seal essential spaces, such as landing gear, wings, engines, nacelles, windows and doors, and produce intelligent air data systems and sensors that measure altitude, angle or acceleration. These sensors can be used on planes, train control systems or even missile control systems.

Job Designation
The Customer Quality Engineer 3 will have functional responsibility to the Meggitt Airframe Systems Braking Systems Customer Quality organization. Our customers are looking to Meggitt to enhance our current processes and provide quality support to address quality issues and concerns. This position will need to utilize problem solving tools to support our customers both external and internal and will need to work with cross functional teams to deliver quality programs to the customer, including advanced quality planning and risk mitigation. This role will require an experienced individual capable of understanding, interpreting and communicating customer requirements and adept at working in a cross functional team.
Job Core Responsibilities
* Manage, understand and interpret customer requirements to ensure the effective flow down and compliance with Meggitt.
* Champion and coach APQP tools and problem solving throughout the business.
* Verify that corrective/preventative actions have been fully implemented and are effective.
* Develop and manage the effective implementation of improvement plans with the customers and Meggitt"s internal teams across different factories and locations.
* Support customer reviews and product qualification.
* Investigate product failures and drive root cause analysis and corrective actions.
* Facilitate the resolution of customer queries, including the submission of notice of escapes or concessions, if required.
* Work with continuous improvement tools to achieve better business and transactional processes.
* Domestic travel requirement of approximately 15%.
Job Specifications
Education: Bachelor degree in engineering preferred or equivalent combination of relevant education and work experience (8-10) years to allow for successful performance of job expectations
Certifications: ASQ CQE certification preferred. Lean/Six Sigma green or black belt certification preferred.
Years' Experience: Minimum 5 years previous experience required within the aerospace or automotive industries or a high technology/small batch product design/manufacturing environment. Previous program based engineering or quality engineering experience preferred.
Skills :
* Quality Systems experience in ISO9001 / AS9100 / QS9000 and rigorous customer requirements.
* Understanding of systems and processes, including statistical techniques and capability studies.
* Clear understanding of general manufacturing principles.
* Experience collecting data from multiple sources, performing analysis and presenting data.
* Ability to interpret data trends and data analysis to model and frame business scenarios that will have meaningful impact on critical quality processes and/or decisions.
* Research and prepare clear and concise reports, narratives and gap analyses on key initiatives.
* Prior experience utilizing customer and project management tools.
* Participate or lead projects in support of business goals and objectives.
* Goal oriented with the capability to drive results. Schedule and execute to ensure adherence to business and customer requirements.
* Support standing meetings and briefings with the customer as required.
* Ability to interface with both internal and external customers that includes consistent follow through with open action items and addressing outstanding questions on a regular basis.
* Risk mitigation techniques such as PFMEA, APQP/PPAP, Lean NPI.
* Knowledge of Lean Six Sigma tools and techniques a plus.
* Knowledge of complex Quality Engineering processes and regulatory requirements.
* Excellent ability to apply a systematic and analytical approach to problem solving.
* Ability to interpret internal/external business challenges and make recommendations for improvements to products, processes or services.
* Ability to understand and explain a range of complex technical information.
* Demonstrated analytical skills to proactively identify and solve problems using RCCA and other problem-solving techniques such as 8D or A3.
* Effective interpersonal, verbal and written communication and process document skills.
* Strong attention to detail. Excellent organizational skills with the ability to multi-task while under pressure.
* Ability to work independently with excellent time management skills.
* Ensure customer deadlines are met within the defined parameters.
* Demonstrated experience collaborating with cross-functional teams to discuss issues, document progress, address questions and review results.
* Demonstrated experience with SAP or other ERP system is a plus.
* Proficient in the use of analytical and presentation software programs such as MS Excel, PowerPoint and Visio.
* Strong data analysis, data presentation, spreadsheet and database capabilities preferred.

If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a team-driven Equal Opportunity Employer committed to workforce diversity. For more information, please visit our website at http://www.belcan.com

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