ServiceNow Consultant at The Judge Group Inc.

Posted in Other 13 days ago.

Location: Chicago, Illinois

Job Description:

Location: REMOTE

Description: Our client is currently seeking a ServiceNow Consultant
ServiceNow Technical Consultant is responsible for assisting with the successful development of ITSM software solutions and services, in a client consulting environment. This role is a developer who understands ITIL methodology and possesses administrative knowledge of the ServiceNow platform.
This job will have the following responsibilities:

Apply Agile software development practices for customizations to the platform and applications Refine requirements and perform integrations with the ServiceNow Integration Hub and web services using SOAP or Rest for components such as Azure, SSO, LDAP, etc. Organize and prioritize development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable Effectively manage and execute high level tasks assigned via "stories" Support senior analysts through project(s) lifecycles Manage work against an often demanding timeline
Qualifications & Requirements:

3+ years' experience functioning as a ServiceNow Administrator or Technical Consultant Well versed with ITIL concepts and IT Service Management practices (ITIL v4 certified a plus)

Functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and flow design

Background in either software development or IT Service Management Understanding of Agile based approach to software development Working Knowledge of the SAIF Methodology Ability to work remotely and largely unsupervised, and to deliver to written requirements

Strong attention to detail and problem-solving ability Emerging knowledge of Performance Analytics, Robotic Process Automation, Database-level integrations/ETL Experience in use case, functional, and user acceptance testing a plus.

Experience with JavaScript required Experience with web-based programming languages a plus - Angular JS, XML, JSON, HTML, CSS and similar are valuable


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