Network Engineer at The Judge Group Inc.

Posted in Other 8 days ago.

Location: Mount Laurel, New Jersey





Job Description:

Location: Mount Laurel, NJ

Description:
Responsibility:


-Hands-on IP router/switch/telephony customer premises equipment


-Design, configure and deploy LAN and WAN network connections, hardware, software and communication links and services.


-Optimize the network and systems services and troubleshoot any network performance issues.


-Responsible for the service provision and monitoring of the network infrastructure to company standards.


Skills:


-Specific knowledge and 0 to 3 years of experience with Cisco and Juniper routers


-Knowledge of internetworking designs and their applications and routing


-Solid knowledge of Layer 2 and Layer 3 internetworking technologies


-Experience with protocols


-Firewall experience such as (Cisco ASA, Juniper SRX, Checkpoint NG etc.)


-Extensive experience with Cisco switches and routers


-Certifications such as (CCNA, CCNP, CCIE) are a plus


• Proactive/Reactive monitoring of the client's Commercial Network Core/Edge devices using various Element Management tools (Spectrum, Ericson Experience Manager, SevOne, etc) to isolate and troubleshoot all network related issues


• Process all customer calls/emails and take ownership of issue until resolution


• Troubleshoot network outages, network latency, or CPE failures


• Setup dispatch and troubleshoot issues with local field operations to resolve customer/network related issues


• Direct efforts so as to maintain service Mean Time to Repair (MTTR) within regional or contractual standards


• Knowledge of Networks:


o Local Area Network (LAN)


o Wide Area Network (WAN)


o Metropolitan Area Network (MAN)


• Product knowledge/foundational understanding of


o Carrier Ethernet


o Cell Backhaul


o DOCSIS Standards


o Ethernet over HFC


• Knowledge/good foundational understanding of network technologies on:


o Open System Interconnection (OSI)


o Layer 1/2 protocols


o Internet Protocols - IP


o Routing Protocols


• OSPF


• MPLS


• Scripting knowledge


• Open and update Tickets using:


o Remedy


o MetaSolv


o Cramer


• Good Analytical/Communication/Troubleshooting Skills


• Ability to provide on the job training to new hires as and when required


• Create processes and procedures for troubleshooting and ticket management as needed


• Initiate root cause analysis (RCA) request, participate in RCA calls as needed, proof all RCA's prior to sending to leadership and provide feedback as needed


• Regular, consistent and punctual attendance. Must be able to work any shift including nights, weekends and selected holidays (variable schedule as needed)


• Other duties and responsibilities as assigned


Contact: bgrant@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com
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