Remote Field Support Engineer at The Judge Group Inc.

Posted in Other 2 days ago.

Location: Southfield, Michigan





Job Description:

Location: Southfield, MI

Description: Our client is currently seeking a Remote Field Support Engineer



This job will have the following responsibilities:

  • Provide remote support to Field Engineers with the integration of new equipment into the network


  • Identify and troubleshoot network issues that arise. This may include alarm verification, remote resolution, cell site access assistance, network data trending and documentation


  • Monitor and react quickly to issues found with Key Performance Indicators (KPIs) and System Alarms on regional switch & data network elements; including LTE, EVDO, CDMA, VoLTE, and EBH networks

Qualifications & Requirements:
  • Demonstrated knowledge of the following technologies and/or platforms: Ericsson 4G/5G base station equipment and experience using Ericsson ENM

  • Experience in System Performance analysis and tools.

  • Troubleshooting experience using technical documentations and vendor support centers


  • Experience in Microsoft Office, and knowledge with windows hardware, network configurations and Google Suite.


Contact: ckirmse@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com
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