Business Analyst at The Judge Group Inc.

Posted in Other 2 days ago.

Location: Princeton, New Jersey





Job Description:

Location: Princeton, NJ

Description: Our client is currently seeking a Business Analyst



This job will have the following responsibilities:

  • Supports the build and run activities of technology assets within Learning area, ensuring they are reliable, accessible, & secure

  • Reviewing and Updating Support and troubleshooting documentation o Assisting with resolution of support escalations

  • Support ticket review and analysis for process improvements o Assisting with coordination of Integration testing and patch/upgrade testing o Assisting with creation and review of Test Plans

  • Documenting and categorizing Tools across Learning application o Researching and tracking compatibility across Learning related Tools

  • Tracking Versions of applications and tools

  • Documenting support processes

  • Provides oversight of Service Providers to support Content Management within Global Learning Management System

  • Works closely with IT Quality Management team to ensure Learning systems adhere to validation requirements

  • Ensures compliance to evolving regulations, particularly General Data Protection Regulation (GDPR) • Supports Lead DCM to proactively look for opportunities to improve Re-use and continuously simplify our IT environment

  • Utilizes Vitalize (ServiceNow) Incident, Request, Idea/Demand, Knowledge process partnering with BMS Application Support vendor

  • Works in an Agile manner

  • Requires the ability to work independently and effectively manage several concurrent tasks

Qualifications & Requirements:
  • Bachelors or Masters degree in an IT or Engineering related field

  • 3+ Years of ServiceNow

  • 4-6+ years of experience developing, implementing and supporting Human Resources Technologies

  • 3-5+ years experience supporting SAP Success Factors Learning Management/BizX system or similar LMS application

  • Understanding of Content Management within a Learning Management System

  • Experience in troubleshooting and deploying Content for Mobile (iOS and Android)

  • Strong documentation skills related to support process and troubleshooting

  • Experience documenting functional and technical requirements

  • Ability to adjust to frequently changing priorities

  • Strong Outlook mail/calendar, Excel, Word, PowerPoint, Visio skills

  • Sharepoint Online skills

  • Excellent Communication skills

  • Proficiency in demonstrating the Core BMS Values


Contact: wsill@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com
More jobs in Princeton, New Jersey


Genmab

Montrose Environmental Group Inc.

Montrose Environmental Group Inc.
More jobs in Other


Help at Home

Help at Home

Help at Home