DISPATCHER - Service Center for Skilled Trades at ARS

Posted in Other 8 days ago.

Location: Lorton, Virginia





Job Description:

Overview



McCarthy Home Services of Lorton, VA is seeking a highly skilled residential services dispatcher to join one of our highest volume dispatch teams in the country.


Responsibilities



Schedule - Full Time Position. Must be flexible to work rotating shifts between the hours of 7:00am - 7:00pm, with rotating weekends, Saturday and possibly Sunday.


The strong multi-tasker we select will answer customer calls within a busy office setting and schedule technician appointments for jobs. In addition to entering customer data into a computer, this professional will provide feedback to customers regarding service queries, and make outbound calls to customers to schedule appointments for maintenance agreements.



What McCarthy can offer YOU;


  • Great hourly pay and opportunity for professional GROWTH

  • Year round work at a company with a NATIONAL presence!

  • Medical, Dental and Vision Insurance options

  • Company-paid HealthiestYou.com subscription - Teledoc service

  • 401(K) with company match

  • Life insurance, short term and long term disability and MORE

  • Flexible Spending Account

  • Paid Time Off & Holidays




Qualifications




  • Minimum of two years of Call Center DISPATCH experience.

  • Multi-line phone system experience is required.

  • Must have a GREAT phone presence, customer service oriented attitude and share our passion for exceptional service!

  • STRONG knowledge of the local area to best assist our technician's navigation needs.

  • All candidates are required to pass a drug screening and background check prior to hire.





McCarthy is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, McCarthy may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.



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