SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.
The Technical Director, Medical Devices ensures that audit and certification processes, and technical performance levels are managed, maintained and improved in accordance with program objectives, accreditation requirements, non-accredited proprietary program / product requirements, other requirements as applicable, and SGS global and local procedures in the most commercially effective way. They will manage technical aspects and provide technical support to management, staff, clients and others on matters relating to accreditation, changes to standards, procedures, processes, marketing, sales, operations, audit, certification and associated processes, and facilitate continual improvement for new and existing programs / products.
Review, update and ensure all parties are aware of the procedure requirements
Assist in recruitment by reviewing resumes or CVs and performing technical interview portion
Develop new and or existing auditor training plan, on-boarding, procedure training, and calibration
Monitor level one audit and review product qualification
Qualify and approve technical areas
Review technical and make decisions on the certification
Review and approve all Proposal Worksheet
Review and approve Certification Function Competence Review
Perform Level Two audits
Attend Accreditation audit and visits
Support training new recruits for product knowledge
Market product support
Support Chargeable audits (when needed, team need to discuss and agree)