Posted in General Business 1 day ago.
Location: Robinsonville, Mississippi
Essential Job Functions:
Provides friendly, professional beverage service to Casino guests.
Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests.
Maintains clean and stocked workstation/ lounge area
Handles money according to procedure
Monitors guest consumption of alcohol and intervenes as needed according to guidelines
Provides customers with property information on current events, promotions, and attractions.
Works well with others, especially beverage servers, bartenders, barbacks, Beverage manager
Provides personalized service and uses guest name
Resolves service problems according to guidelines
Offer Specialty cocktails from the menu to customers
Responds to and consistently meets the needs of internal clients. Supports and cultivates new ideas and methods to deliver business solutions. Identifies ways to increase efficiencies or improve product or service. Delivers assignments/projects on time and completes all aspects before delivering to internal clients. Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business. Keeps track of existing products/services and/or progress on new initiatives. Prepares project plans that aid in moving project forward. Stays up to date with the latest developments in the profession. Develops skills to handle increasingly complex matters. Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy. Politely gives consistent, timely and accurate information and finds answer when unsure. Uses SPOTLIGHT behaviors when encountering guests.
Must be 21 years of age
Read, write legibly, understand and speak English
Excellent customer service/communication skills
Count money and change correctly
Know or is able to learn , cocktail ingredients and garnishes
Available to work required schedule which may include nights, weekends, holidays and overtime as needed
Must meet professional appearance standards as prescribed by company policy.
Must be able to initiate and engage in conversation.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
Must be physically mobile with reasonable accommodation
Must be able to respond to visual and oral cues
Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time
Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while serving cocktails, stand and walk for long periods of time hours wearing one inch (minimum height) heels.
Able to tolerate second-hand smoke, loud noise, bright lights
Able to work at a fast pace in often crowded/noisy environment
Must be able to handle demands of many customer
Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.
Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.
The Company reserves the right to make changes to the job description whenever necessary.
As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
Creates a warm and friendly atmosphere for our Casino guest by providing fast, friendly and courteous service to our guests while taking orders and serving beverages.