Public Safety Representative PT at San Diego Convention Center Corporation

Posted in Police/Fire/Emergency 4 days ago.

Type: Part-Time
Location: San Diego, California





Job Description:

This is a Part Time On-Call position.  The starting hourly rate $15.12 is based on the Union Agreement with Teamsters-Local 542.


PURPOSE


The Public Safety Representative is responsible for greeting guests, directing groups of people, patrolling the building and grounds of Corporation managed facilities in a friendly, helpful, and professional manner. 


POSITION DESCRIPTION


Provides for the asset protection, security, and safety of the guests, employees, property, and the facility.


Critical Skills



  • Active Listening

  • Monitoring

  • Speaking

Essential Duties and Responsibilities include the following. Other duties may be assigned.



  • Smiles, greets, directs and lends assistance to guests, clients, and employees at the facility or attending an event.

  • Provide and control access to showrooms and meeting rooms.

  • Patrols the building and grounds to protect guests, employees, property, and the facility managed by the Corporation.

  • Monitors and directs vehicle and pedestrian traffic at loading docks and front drive.

  • Prevents crime and reduces or eliminates hazards by pro-actively alerting the appropriate party of any problems.

  • Attends briefing sessions to learn what events and activities are occurring within the facility and ascertain the status of show "move-ins" and "move-outs".

  • Conducts fire prevention duties such as identifying potential hazards, conducting fire extinguisher inspections, and monitoring computerized fire alarm system.

  • Secures the facility at night and opens in the morning as directed.

  • Administers First Aid and/or CPR when required.

  • Operates hand-held radio, electric cart, touch-tone phone, video display terminal, and keyboard.

  • May be required to prepare written daily logs, written reports on daily and major incidents.

  • May assist in monitoring closed-circuit surveillance systems and life/fire/safety alarm panel.

  • May be required to act as dispatch officer and contact person for paramedics and police when needed.

  • Maintains a professional image at all times.

SUPERVISORY


None.


QUALIFICATIONS


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and/or EXPERIENCE


High school diploma or general education degree (GED); and two years related experience and/or training; or equivalent combination of education and experience.  Previous experience in large public assembly facilities is highly desirable.  Courses in criminal justice or security training by a recognized academy, school, or organization desirable.


LANGUAGE SKILLS


Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of the organization.


MATHEMATICAL SKILLS


Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.


REASONING ABILITY


Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.        


CERTIFICATES, LICENSES, REGISTRATIONS


First Aid / CPR training preferred.


OTHER SKILLS AND ABILITIES


Strong written skills required.  Availability to work day, evening, or graveyard shifts including weekends and holidays.  Ability to arrive at work on time to provide prompt assistance to attendees and guests. Working knowledge of computers.  Customer/guest services skills.  Strong interpersonal skills, with the ability to diplomatically and tactfully resolve difficult and sensitive situations.  Outgoing, with excellent interpersonal skills.  Ability to work independently with little direction. Bilingual ability a plus. 


PHYSICAL DEMANDS


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is required to have mobility within the facility, including movement from floor to floor.  The employee must be able to quickly traverse stairs and escalators in emergency and critical or time-sensitive situations.  The employee is required to be stationed at a post for an extended period. 


While responding to emergency and/or life safety situations, employees may be required to move persons of various sizes and weights, with or without assistance, to recovery position for the administration of first aid and/or CPR. An employee is regularly required to communicate verbally and non-verbally including able to talk, see, and hear.  The employee may be required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance, and stoop, kneel, crouch, or crawl.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  The employee must occasionally lift and/or move up to 25 pounds.    


WORK ENVIRONMENT


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles.  The employee is occasionally exposed to moving mechanical parts and outside weather conditions.  The noise level in the work environment is usually moderate. Assigned work areas for this position may be located on different show floors which include lobby areas, front driveway, and security base, loading docks, exhibit halls, mezzanine level, and upper-level meeting rooms.  The outside work environment includes exposure to uneven street pavement and sidewalks and high levels of pedestrian and vehicular traffic. Ability to work in hot and cold environments.  Frequent interaction with guests and public contact.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description





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