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USA Sector Head, Engineering and Manufacturing at Air Express International USA, Inc.

Posted in Sales 2 days ago.

Type: Full-Time
Location: College Park, Georgia

Job Description:

Job Title: USA Sector Head, Engineering and Manufacturing

Job Location: College Park, GA

Sector Head Overview

In this role, you will be responsible for managing and overseeing a team of Business Development and Key Account Management staff within a specified vertical market. The role executes DGF’s global, regional and country sector strategy as aligned with priorities. This position is responsible for the overall portfolio of strategic accounts, focused on driving the acquisition, retention and customer experience of a multi-national portfolio.

Key Responsibilities

  • Recruits, hires and provides coaching and development to account management staff. Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes.

  • Oversees sales revenue generation, profit and/or expense objectives for the account management function.

  • Develops sales plans and budgets for achieving sales goals within a defined set of key accounts.

  • Manages the key account planning process, develops and executes strategic plans (through subordinates) for all key accounts.

  • Assists account management representatives in maintaining and expanding critical accounts.

  • Identifies and pursues growth opportunities for key accounts.

  • Periodically visits key markets to investigate operations and local conditions.

  • May maintain personal responsibility for one or more key accounts.

  • Partners with other internal management to communicate sales problems, business observations, customer feedback, etc. 

  • Provides management with information used to evaluate strategic opportunities.


  • Establishes and implements business strategies that have the potential to significantly impact the business unit or functional results. 

  • Regularly interacts with senior internal personnel on issues of major significance, often requiring coordination between organizational unit.

  • Consults with peers and top management in long-range company planning.

  • Understands and leverages informal networks to get things done.

  • Builds cross-team effectiveness; fosters empowerment and involvement.

  • Regularly interacts with contacts outside DHL on broader, more strategic issues.

  • Drives quality and customer service.

  • Prime spokesperson to external customers, industry groups, and/or professional associations.


  • Leads initiatives and processes for business/functional area within overall area of responsibility.

  • Proposes policies, methods, processes, techniques for business function based on change initiatives.

  • Guides the successful completion of major programs across job areas or functions.

  • Manages operational plans and activities that result in accomplishing business strategies.

  • Supervises, coordinates and provides leadership to and reviews the work of managerial and senior professional level subordinates.

  • Creates workforce and staffing plans and ensures availability of human capital necessary to accomplish planned business results.


  • Directly supervises a staff of professional individual contributors at the senior or technical advisor level.

  • Directs performance planning, coaching, and evaluation.

  • Manages and responsible for results delivered for a major portion of profit center, line of business, business process or department as part of the executive team of a department or area.

Skills & Qualifications

  • Has extensive depth and breadth of expertise and experience in business/functional area as well as a wide and comprehensive acquaintance with and understanding of both general and specific aspects of work supervised and practical application to problems and situations ordinarily encountered.

  • Applies and/or develops highly advanced principles, theories and concepts.

  • Exhibits an exceptional degree of ingenuity, creativity, and resourcefulness.

  • Analyzes and resolves complex cross-functional issues.

  • Typically requires BS/BA (MBA preferred) in related discipline and 15+ years-experience in related field.  Professional certification required in some areas.

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at



Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees.  At DGF, we don’t build businesses. We believe in building people so they can build the business and this means every success that we have comes from our employees. Together, our employees continue shaping our environment as a great place to work and community that we are all proud of.

As the world’s leading logistics’ company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL.  We will always enable you to take on responsibility and encourage your growth, personally and professionally.


We are proud of our history and what we have created, a global market leader with 30,000 passionate employees. Our aspiration is to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF, because we have:


  • The largest global network with more than ~30,000 passionate employees

  • The most efficient processes and fastest response times

  • The best solutions and best customer service

Our VisionThe Logistics Company for the World

Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility


About DHL Global Forwarding (DGF):

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.


Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.


We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at


DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 


Work Authorization:

DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

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