Bartender, Michael Jordan's Bar at IHG

Posted in Restaurant - Food Service 12 days ago.

Type: Full-Time
Location: Chicago, Illinois





Job Description:

About us

THE JEWEL OF CHICAGO'S MAGNIFICENT MILE

InterContinental Chicago is a lot like the city itself; historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue's architectural elite since 1929, our hotel is within easy reach of Chicago's incomparable museums, stores, theatres and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away.

The InterContinental Hotel Group owns, operates and franchise more than 9,000 hotels, 120 million stays per year in nearly 100 countries. Our people lie at the heart of our business - and by bringing your expertise and passion to IHG; you will help us to achieve our goal of creating Great Hotels Guest Love.

Your day to day

JOB OVERVIEW:

Under the general guidance of the General Manager of the Michael Jordan Steak House, responsible for providing efficient and courteous Food & Beverage service to all guests; mixing and serving alcoholic and non-alcoholic drinks.

RELATIONSHIPS:


  1. Reports directly to the Michael Jordan Steak House General Manager.

  2. Co-operates & communicates with other employees

  3. Interacts with clients and other members of the local community.

DUTIES AND RESPONSIBILITIES:


  1. Promote image of the restaurant by displaying impeccable manners, diplomacy and tact towards guests.

  2. Maintain constant flow of communication with and to the team.

  3. Mixes and prepares alcoholic and non-alcoholic drinks.

  4. Takes orders, serves food and drinks to guests; prepares and presents checks; accepts payments.

  5. Cashiers audit and closes off all bills correctly in Micros. Deposits cashier envelop to Front Desk drop safe.

  6. Ensures that licensing hours and State Liquor Laws are strictly followed.

  7. Checks and sets up bar and equipment; places bottles in proper place; prepares mis en place to be used during shift such as lemons, limes, fruits, nuts, ice, condiments and olives.

  8. Checks stock level of bar supplies and initiates necessary requisitions

  9. Ensures that bar is clean and in good condition at all time of duty.

  10. Continually up sells at all opportunities.

  11. Communicates politely and display courtesy to guests.

  12. Communicates to his/her manager any difficulties, guest comment and other relevant information.

  13. Follows proper key handling procedure

  14. Maintains all standards for Bar operations.

  15. Performs duties noted on the daily tasks & cleaning schedule

  16. At IHG we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.

  17. Establishes and maintains effective employee working relationships


  1. Attends and participates in daily briefings and other meetings as scheduled.

  2. Attends and participates in training sessions as scheduled.

  3. Implements the hotel and department regulations, policies and procedures including but not limited to:

    1. House Rules and Regulation

    2. Health and Safety

    3. Grooming

    4. Quality

    5. Service

    6. Hygiene and Cleanliness


  1. Perform other duties, tasks and special projects as assigned.

What we need from you

QUALIFICATIONS:

Essential:


  • Minimum 2 Years prior experience

  • Must be knowledgeable in beverage and wine service

  • Must be flexible and able to work nights, weekends, and/or holidays as required.

  • Must be able to speak and understand English

  • High School diploma or equivalent

  • Must be TIPS Certified prior to/or after hire

  • Food Hygiene awareness and at least basic training.

  • Ability to communicate in English

  • Ability to compute basic mathematical calculations.

  • Ability to provide legible written communication.

Desirable:                  


  • Food Hygiene certificate.

  • First aid awareness.

  • Possess a friendly, upbeat & outgoing personality.

Essential Skills:


  • Ability to perform job functions with attention to detail, speed and accuracy.

  • Ability to prioritize, organize, work delegated and follow through.

  • Ability to be a clear thinker remains calm and resolves problems using Sound judgment.

  • Ability to work under pressure.

  • Ability to work an 8-hr shift in all types of conditions pertinent to the job.

  • Ability to work with all products and equipment prescribed.

  • Ability to comprehend instructions

  • Ability to work cohesively with co-workers as part of a team.

  • Ability & willingness to perform job tasks according to established standards.

  • Must be flexible and able to work nights, weekends, and/or holidays as required.

What we offer

At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do.

And we're looking for more people like this to join our friendly and professional team. In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.

Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Do you see yourself as a Bartender, Michael Jordan's Bar? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.





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