Outreach and Recovery Specialist at Volunteers of America Southwest

Posted in Nonprofit - Social Services 1 day ago.

Type: Full-Time
Location: San Diego, California

Job Description:

About Us:

For nearly 120 years, Volunteers of America has been the charity to step forward and help the most vulnerable in communities across the United States. Volunteers of America, Southwest inspires hope through its ministry of service by providing individuals and families with the tools they need to improve their quality of life.

We operate twenty-eight human service programs in the areas of education and social development of young children, treatment and rehabilitation, housing, veterans and aging services. Each year, more than 16,000 lives are changed through our services. Our programs are located in San Diego, Imperial, Riverside and San Bernardino Counties. To learn more, visit us online at http://www.voa-swcal.org/

Job Opportunity:

Under the direct supervision of the Program Director, the Outreach and Recovery Specialist will be responsible for providing client-centered care to those with substance disorders or with co-occurring substances and psychiatric disorders and various other duties as assigned by the Program Director.

Essential Duties & Responsibilities:

  • Adhere to Volunteers of America’s Operating and Program Policies and Procedures.

  • Implements and consistently practices evidence-based practice, harm reduction, trauma informed care, and integrated care interventions.

  • Provides outreach services throughout San Diego County to identify and engage potential clients who are most in need and hard to reach.

  • Develops case plans and makes appropriate placement and referrals for recovery treatment services/programs and other supportive services.

  • Facilitates self-help/support groups at co-located site locations as required.

  • Demonstrates the ability to develop respectful interpersonal relationships with clients while maintaining appropriate boundaries.

  • Establish and maintain ongoing relationships with community service provides and educate them on program criteria.

  • Advocate for clients across various systems to ensure appropriate and timely linkages to physical and mental health care, transportation, and retention in primary care services.

  • Develop and maintain knowledge of community resources.

  • Provides supportive assistance to and the modeling of self-efficacy with the consumer, to help them identify, access and effectively utilize community resources.

  • Provides outreach for the program and navigation of client services delivered.

  • Assists and supports members with identifying, linking to and appropriately utilizing healthcare resources including the member's primary care physician as well as specialty care providers, dental care and vision care.

  • Assists and supports members with establishing benefits such as Supplemental Security Income (SSI), Medi-Cal and other benefits for which they are eligible SOAR benefits.

  • Attend all required meetings and trainings and maintain up-to-date certifications to ensure service delivery is ethical, culturally competent, gender-responsive, trauma-informed, and evidence based.

Credentials, Abilities and Experience

  • Must be a registered or certified alcohol and drug counselor in compliance with all DHCS standards with at least two years of behavioral health experience.

  • Required excellent written and verbal communication, ability to manage multiple tasks in a fast-paced environment, strong documentation, and proven success as a team player.

  • Must comply with all agency and contract requirements related to trainings, public health, certifications, reporting, etc.

  • Must be able to pass a drug test, background clearance and TB test.

  • Bilingual in Spanish is preferred.

  • Perform all job-related duties as assigned.


Applications are only accepted online. This employer participates in e-Verify.

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