Posted in General Business 2 days ago.
Location: Newark, Delaware
This position will report to the Loan Servicing Manager - Funding. All funding requests must be processed within 1 hour of receipt from customers in adherence to our 1 hour SLA. All customer requests received within established cut-off times must be processed on same business day. There is no backlog.
This position will be responsible for the processing of funding and paydown requests from Mortgage Finance customers via Mortgage Finance Online (MFO) website (client facing website). The Loan Servicing Analyst is responsible for the daily balancing of Mortgage Finance customers' funding and operating accounts and providing daily end of day activity reports to Mortgage Finance customers. They are responsible for the daily management of each assigned Mortgage Finance customer facility. The Loan Servicing Analyst ensures that all customer SLAs are met daily. They will be responsible for identifying, researching and resolving routine discrepancies in their daily work activities. They are the primary daily interface with the Mortgage Finance customer.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
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JPMorgan Chase Bank, N.A.