Product Owner/Analyst at Healthstream Inc.

Posted in General Business 8 days ago.

Type: Full-Time
Location: Nashville, Tennessee

Job Description:

Product Analyst

The Product Analyst contributes to a collaborative environment where the real business needs of the customer are understood, and solutions are developed that satisfy those needs.

Job Description:

• Work closely with Product/Solution Leadership to understand their strategic direction for the whole lane, as well as individual products being developed and to understand commitments, priorities, and delivery expectations

• Understand work objectives from multiple perspectives and levels including the executive level

• Work with product management and other project stakeholders to elicit business requirements; collaborate on the development of metrics to determine product success

• Support UX research and design activities

• Leverage technical experience to communicate product needs to the development team; able to question/challenge development and QA resources to facilitate constructive brainstorming and solution design

• Work with distributed teams during development & QA to provide guidance and ensure business requirements and functional specifications are met

• Build strong business relationships across functional teams involved in releasing or supporting the solution and ensure a smooth transition of new products and features into production

• Identify, track and help remove impediments adversely affecting delivery expectations

• Deliver consistent, clear, and timely communication (both written and verbal) to Product/Solution leadership

• Manage team resource needs, risks, issues, project scope and contingency plans, while escalating to leadership when appropriate

Required Skills/Experience:

• Minimum 3 years experience in Information Technology

• Familiarity with project management principles

• Familiarity with agile development principles

• Familiarity with user experience design principles and methods

• Familiarity with a programming or scripting language (e.g. Python, Javascript, R, SQL, etc.)

• Proficiency in one or more industry-standard prototyping tools (e.g., Invision, Figma, Balsamiq, etc.)

Other Skills:

• Accountability - Taking responsibility for one's actions and the consequences that result from those actions

• Communication & Positive Presence - Listening attentively and respectfully; expressing thoughts and ideas effectively and concisely-both verbally and in writing. Exhibiting a pleasant attitude

• Collaboration - Cooperating and working effectively with others in the pursuit of common goals

• Critical Thinking - Using sound judgment, logic, and common sense to identify efficient and effective ways of approaching problems or new initiatives

• Adaptability - Being flexible and continuing to function effectively during times of change

• Continuous Improvement - Keeping an open mind; seeking new ideas and ways of doing things in order to streamline processes and increase client/customer satisfaction

• Planning & Organizing - Appropriately prioritizing activities, scheduling time, and utilizing resources in order to complete tasks in an efficient and timely manner while paying attention to details

• Work Ethic - Setting high standards for one's work; taking care to ensure all aspects of work are completed accurately

• Customer Service - Treating clients/customers with a high level of respect and taking action in order to meet or exceed expectations and resolve problems

• Motivation - Highly motivated individual with a genuine interest in improving and creating solutions

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