Mercer's Career business is seeking candidates to join our Human Resources Transformation team in the following position, based in our San Francisco, Los Angeles, or Seattle office:
Human Resources (HR) Transformation Senior Associate Consultant
Transformation. The act of taking something complex and making it simple and elegant.An experience that moves one to perform better and strive higher. A desire to live, work and think differently. At Mercer, we're in the business of transformation.Unlocking potential through the use of technology.Enabling people to more meaningfully experience the work they perform. Re-imagining how work is done. And creating opportunities daily - from our first day of work to the last - to collaborate, to succeed, and to find purpose in the work we perform.
What can you expect?
As a HR Transformation Consultant you will:
Support medium and large clients, often in a project manager role, or as team member managing project delivery
Act as the day-to-day contact for the client, overseeing the development of client deliverables (e.g., defining expectations, creating framework, and establishing templates for deliverables)
Perform and/or direct the analysis of various sources of data/information including: current-state HR operations, survey results, service delivery models, HR technology landscapes and processes
Perform projects across the spectrum of the HR Transformation solution set, including: HR operational assessments, HR technology landscape assessment, pre-HCM-implementation readiness, and process redesign
Lead stakeholder interviews, facilitate discovery sessions, review/present project findings, engage/consult with senior leadership, and conduct working sessions as part of project engagements
Conduct research or gather data/information to be utilized in the analysis and development of proposed client solutions
Develop presentations, reports, or documents displaying recommendations that are used to facilitate the decision-making process by clients
Review the quality and accuracy of deliverables from more junior consultants
Assist with business development including proposals and client relationships
Act as a mentor and coach by motivating junior staff to deliver high-quality work
Delegate effectively to provide developmental opportunities to junior team members
What is in it for you?
An opportunity to grow - this is a successful, fast-growing, globally respected company; the sky's the limit
A company with a strong brand, with experience developingsolutionsfortoday's and tomorrow's toughest challenges
The opportunity to contributeintellectualcapital and leadership as part of the global leader in human resources consulting
A culture of internal mobility, diversity, inclusion, and collaboration
Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and client organizations
Flexibility - you're mature, you're experienced, we trust you; get the work done; but if you need an afternoon off, take it
Competitive pay and a full benefits package, starting Day 1 (Medical, Dental, Vision, Short- and Long-Term Disability and Life Insurance, Employee Stock Purchase program, and a generous paid time-off allowance); plus a fixed company contribution AND a company match on your 401k, after one year of service
We will count on you to:
Provide subject matter expertise: You get HR, from hire to retire. You perceive it from strategy to delivery. You know what systems work, what don't, and when a person will do it better than a machine ever could. If asked to build a better organization model, you'll build three and then identify the best. If tasked with designing a better candidate experience, you'll tackle the problem from the top to the bottom of the funnel. Insource or outsource payroll - You have an opinion and the data to support it.
Call on your consulting experience: You dream about getting complicated projects done. The idea of breaking a problem down into pieces, figuring out who does what and when, pondering 'what does success look like' - You really enjoy this stuff. And you do it really well. Companies and colleagues look to you to scope out the hard projects. And you can draft and drive a PowerPoint deck like nobody's business. But mostly, you go home at night - really tired but knowing that you tackled some really difficult challenges today and provided something of value, guided by insight and tailored through experience. And you're ready to do it again tomorrow.
Provide leadership: Not of a big organization or a large group of people. But, in the projects to which you're assigned, you play an important leading role. Your client has a concern? You help solve it. Project short staffed? You find a resource. Final deliverables not ready? Time for you to get into the trenches with your team and lead the way out.
What you need to have:
At least 8+ years of either external and/or internal consulting experience related to successful delivery of HR Transformation projects for large organizations
Excels at herding cats, including at least 5 years of proven experience as a program manager, managing large scale project engagements with multiple workstreams
Perceives problems as a Rubik's cube, as complexity to be ordered through relentless problem solving and determined effort until all the colors on all the sides match
A storyteller who can observe an immensely complicated system, gauge the interactions of immensely complicated groups of people, and out of that discern a coherent storyline that paints a path to a future better way
Calm in a storm, one whom others look to for stability when the stress is high and emotions are not
Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit https://www.me.mercer.com/. Follow Mercer on Twitter @Mercer.
Marsh McLennan Companies and its Affiliates are EOE Minority/Female, Disability/Vet/Sexual Orientation/GenderIdentity employers.