This position is to review, recommend and process all donation requests from our internal and external customers and non-profit organizations – including coordinating resources to ensure approved requests are supported as approved. This position also coordinates all community focused events and opportunities, acting as a central contact for the division. This position also assists the Community Relations (CR) manager with managing the manager’s calendar (meetings, events, speaking engagements, travel, etc.) and researches, creates and provides initial analysis on reporting – including gathering the data, ensuring its accuracy and creating summaries to help maximize the efficiency of the department.
High school diploma, or equivalent
At least 1 year working in a customer-facing role at a Publix store or customer service-oriented place of business
Must have a strong desire to serve others
Must be willing to travel on occasion and a willingness to work overtime when necessary
ability to work and communicate effectively with associates at all levels of the organization as well as customers
excellent verbal and written communication skills
proficiency of Access, Word, Excel, Outlook, Powerpoint and Sharepoint
ability to create reports and graphs
accurate computer typing skills (35-45 wpm)
ability to work independently and productively
ability to work remotely via a secure internet connection as needed
ability to work under deadlines and handle a high volume of work accurately
ability to handle a variety of tasks/responsibilities
good organizational skills, detail-oriented
good judgment/problem-solving skills
knowledge of general office practices and procedures
display a high level of professionalism and confidentiality
must have an excellent attendance and punctuality record
good human relation skills (the ability to work well with others and to be a team member)
show enthusiasm, initiative and pride in work and
commitment to Publix and our Mission.
At least 3 years working in a customer-facing role at a Publix store or customer service oriented place of business
AA or AS degree in Communications (Public Relations), English or Business preferred
Bilingual experience
Employee stock ownership plan that contributes Publix stock to associates each year at no cost
An opportunity to purchase additional shares of our privately-held stock
401(k) retirement savings plan
Group health plan (with prescription benefits)
Group dental plan
Group vision plan
Sick pay
Long-term disability insurance
Company-paid life insurance (with accidental death & dismemberment benefits)
Tuition reimbursement
Vacation pay
Free hot lunches (buffet-style) at facilities with a cafeteria
Paycheck direct deposit
Credit union
Access to over 50 discount offers including discounts on computer, vehicle and wireless purchases
6 paid holidays (associates can exchange the following holidays with their manager’s approval: New Year’s Day, Memorial Day, Fourth of July, and Labor Day).
