This job listing has expired and the position may no longer be open for hire.

Claims Analytics Tech Delivery Lead at Chubb

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Whitehouse Station, New Jersey





Job Description:

Position Summary – Claims Analytics Tech Delivery Lead

This position provides technical leadership and hands-on technical guidance on Claims Advanced Analytics and Operational Reporting projects and production support.  The role is responsible for working closely with production support team in supporting the applications and technology solutions for claims predictive models, operational insights and reporting repository. The tech lead will partner with Claims analytics architects, developers, modelers and testers to manage all technical aspects of Agile projects.  Critical to this role is an understanding of modern data-driven application architecture, data analytics and engineering and Cloud platforms.

 

This individual will be partnering with architects and technical leads from other functional areas as well as playing the role of a technical lead for a group. The delivery lead will be required to bring the team together and drive architecture and design decisions and to manage all technical aspects of Agile projects. The role will also lead and influence technical directions of the software architecture and design. Good communication, interpersonal, and leadership skills are a must have for this position

 

Primary Job Responsibilities


  • Ensure Quality Deliverables - Enforce best practices, address critical issues timely, and conduct performance testing to deliver efficient claims data and analytics solutions

  • Building high performing relationships, drive business engagement, manage expectations, align with senior leadership, and working teams on initiative deliverables

  • Provide production support teams with technical guidance and business knowledge on reported issues

  • Collaborate and support business partners to develop service level agreements (SLA) for production applications/analytic solutions and ensure that the support team meets the SLA

  • Communicate effectively with production support team, development team, business users and IT managers to assist in the technical solutions to issue tickets with proper follow-ups and coordination.

  • Implement end-to-end reusable and scalable analytic projects for complex data-driven business solutions that enables advanced analytics and business insight capabilities

  • Collaborate with Product Owners and Scrum Masters to manage scope, manage business partner expectations, and provide input into the identification of risks and dependencies to ensure alignment of program deliverables to the defined solution

  • Provide technical leadership and direction on Agile teams implementing Advanced Analytics and Operational Reporting solutions

  • Work with the overall delivery program facilitating proactive communication to stakeholders including risk management, incident process and issue resolution

  • Gain expertise in the business units supported, as well as an understanding of the IT organization's systems and capabilities

  • Technical oversight on project work and production support related to application and toolset deployments, enhancements and upgrades

  • Stay on top of technical trends, experiment with and learn new technologies.

  • Act as an internal mentor to tech leads and developers on projects.

 

 

Technical Experience and Competencies


  • Proficiency with data-driven applications and integration, Cloud technologies and concepts, real-time analytics, business insights, streaming data and machine learning tools.

  • Solid understanding of all aspects of Data & Analytics program solution design, including data governance, conformance and mapping rules.

  • Facilitate technical design and overview discussions with projects team which includes architects, data analysts, developers, modelers and testers

  • Accountability in deliverables across the program including helping the team take accountability

  • Effective time management/prioritization, pushing team members to close impediments faster and proactively escalate when commitments has critical blockers

  • Experience with architecting and delivering Analytics solutions, preferably for the Financial and Insurance industries.

  • Experience with Cloud platforms such as Azure, AWS or Google and Data Lake technologies such as Hadoop, Spark, Databricks, etc.  Azure is preferred, and a knowledge of the Azure Analytics and Integration stacks would be a definite plus.

  • Experience with SQL, ETL technologies and data visualization tools such as Qlik and Tableau.

  • Experience in Python and libraries such as Pandas, TensorFlow, etc, SAS, and machine-learning tools would be a plus.

  • Experience with using DevOps, continuous integration and automated testing with related tooling for delivery.

  • Experience in designing or using micro-services and API-based architectures.

  • Familiarity with multi-tier application architectures.

  • Experience working in the Financial Services industry; P&C Insurance would be a plus.

  • Knowledge of relevant information systems design best practices and requirements analysis especially as it pertains to advanced analytics and data engineering solutions.

  • Pro-active and creative approach to problem solving.

Technical Experience and Competencies


  • Proficiency with data-driven applications and integration, Cloud technologies and concepts, real-time analytics, business insights, streaming data and machine learning tools.

  • Solid understanding of all aspects of Data & Analytics program solution design, including data governance, conformance and mapping rules.

  • Facilitate technical design and overview discussions with projects team which includes architects, data analysts, developers, modelers and testers

  • Accountability in deliverables across the program including helping the team take accountability

  • Effective time management/prioritization, pushing team members to close impediments faster and proactively escalate when commitments has critical blockers

  • Experience with architecting and delivering Analytics solutions, preferably for the Financial and Insurance industries.

  • Experience with Cloud platforms such as Azure, AWS or Google and Data Lake technologies such as Hadoop, Spark, Databricks, etc.  Azure is preferred, and a knowledge of the Azure Analytics and Integration stacks would be a definite plus.

  • Experience with SQL, ETL technologies and data visualization tools such as Qlik and Tableau.

  • Experience in Python and libraries such as Pandas, TensorFlow, etc, SAS, and machine-learning tools would be a plus.

  • Experience with using DevOps, continuous integration and automated testing with related tooling for delivery.

  • Experience in designing or using micro-services and API-based architectures.

  • Familiarity with multi-tier application architectures.

  • Experience working in the Financial Services industry; P&C Insurance would be a plus.

  • Knowledge of relevant information systems design best practices and requirements analysis especially as it pertains to advanced analytics and data engineering solutions.

  • Pro-active and creative approach to problem solving.

 

Partnership and Team Work


  • Good communication and leadership.  Must be able to provide guidance and feedback to technical resources (including contract resources) as well as managers.

  • Demonstrate strong ability to work in a team environment with the ability to influence and foster cross-team and cross-area collaboration.

  • Collaboration with business stakeholders and production support team to ensure SLA’s are met

  • Work with other tech leads and architects to ensure alignment with global data & analytics strategy escalating deviation as needed.


  • Ensure documentation is captured appropriately and is easily accessible to the team members

 

Recommended Qualifications


  • Bachelor's Degree or equivalent (required)

  • Experience providing financial-industry business solutions (Insurance P&C experience is a plus)

  • Ability to execute and prioritize a number of tasks simultaneously

  • Excellent written and verbal communication skills.

  • Strong interpersonal/relationship management skills and collaboration with stakeholders.





More jobs in Whitehouse Station, New Jersey


Chubb

Chubb

Chubb
More jobs in General Business


Hilton Global

Hilton Global

Hilton Global