Provide operational support for multiple programs within the Express Scripts clinical product portfolio, including but not limited to ScreenRx, Health Connect 360, Advanced Opioid Management, and several other programs that engage patients, providers, caregivers and clients to promote better health outcomes.In doing so, the Staff Pharmacist will need to be fluent about the intricacies of each program and provide appropriate patient counseling.
Location for candidates will be in Fairfield, OH and Dublin, OH onsite only. Additional locations will be virtual in Florida, Pennsylvania, and Arizona with preference of being within one hour of Tampa, Horsham, and Tempe respectively.
Essential Functions:
Perform comprehensive evaluations of available patient health records and using evidence based medicine, proactively reach out to patients to educate and engage them in successfully managing their drug regimen and to advise them of cost saving opportunities available in their prescription drug plan. Respond to incoming inquiries regarding drug therapy. Follow up with patients to ensure continuity of care and provide clinical counseling as needed
Reach out to patients new to their therapy to ensure early success in treatment by educating and engaging them in managing their medication regimens, including advising them on over the counter products and devices that may assist them in achieving their treatment goals
Establish credibility as the trusted advisor to physicians and other healthcare professionals, including consultations to address omission of therapy concerns and recommend alternate treatment plans based on evidence-based protocols and guidelines
Use specialized knowledge to conduct drug utilization review for patients with complex conditions or co-morbidities tied to TRC specific patient outcomes. Consult with other specialist pharmacists, physicians and patients to resolve therapy concerns, including making Gap In Care (GIC) calls and other appropriate interventions
Represent Express Scripts and the Therapeutic Resource Centers at meetings to educate clients on the TRC process and the value of the TRC's in improving the health of their members and saving costs
Participate in pilot studies with specialized clinics or with other business partners
Participate in community outreach and education related to the area of specialty
Maintain leading edge knowledge in area of specialization through self-study and continuing education. Contribute to the specialized knowledge of other pharmacists through participation in journal clubs, leadership of grand rounds and other opportunities as they arise
Works to continuously improve TRC outcomes including suggesting improvements to processes and systems, approaches to therapy, improved methods of communication and new services that enhance value to the patient, client or physician.
Performs related duties as assigned
Required:
Registered pharmacist in the state of practice
Highly-evolved clinical pharmacy skills and/or clinical knowledge of a specific disease state
Superior written and verbal communication skills
Proficient in use of computer applications
Demonstrated commitment to ongoing self-study to enhance specialty knowledge
Demonstrated ability to work independently, solve problems and make informed decisions in a timely fashion
Excellent customer service and interpersonal skills
Demonstrated ability to effectively and professionally represent Express Scripts to patients, clinicians, clients and the public
Ability to successfully complete Express Scripts' required specialist training program
Preferred Qualifications:
PharmD degree or equivalent in education and experience including post graduate advanced clinical training and practice experience.
ACCP, ASHP or comparable certification in practice specialty.
Experience with continuity of drug therapy management using evidence based protocols.
Established record of performance as a trusted advisor to other healthcare professionals -prescribers in particular
Expert user of third-party drug information tools and websites
Clinical residency or fellowship in target specialty preferred
Spanish language fluency is a plus
This position is not eligible to be performed in Colorado.
About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
