Description – Currently have an open Property Claim Examiner position – Can be located in Chesapeake, VA / O’Fallon, MO / Phoenix, AZ

 POSITION RESPONSIBILITIES:

• Analyze first reports and promptly contact insured/claimants.

• Effectively evaluate contract language and identify coverage issues. 


• Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis.


• Maintain an active file diary to move file toward resolution.


• Establish accurate and timely reserves.


• Recognize and pursue recovery.


• Adhere to all statutory and regulatory fair claims practices.


• Recognize and identify potential fraudulent claims.


• Effectively manage the use, work product and expenses of outside vendors.


• Effectively evaluate claim facts and negotiate claim settlements.


• Develop and maintain strong business relationships with internal and external customers.


• Serve as a technical resource to lesser experienced Adjusters on the team.


• Successfully contribute to the development and delivery of the team’s goals, objectives and results.


• Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs.

Qualifications

KNOWLEDGE, SKILLS & ABILITIES: 

• Full knowledge of insurance contracts, investigation techniques, legal requirements and insurance regulations.


• Ability to work effectively in teams and with a wide variety of people.


• An aptitude for evaluating, analyzing, and interpreting information.


• Excellent skills in the areas of: 
  
  - Customer service 
  
  - Investigation techniques
  
  - Organization
  
  - Time management and the ability to multi-task
  
  - Verbal and written communication 
  
  - Negotiation and reserving
  
  - Innovative thinking
  
  - Current Claims Adjuster licenses in one or more states preferred but must be willing to    obtain additional state licensures.

 EXPERIENCE & EDUCATION:

• Bachelor’s Degree or equivalent experience preferred