Chubb Claims IT has an opening for a Junior Technical Analyst. This position will be responsible to manage and monitor the Claims IT project resource and financial tracking; and is expected to manage small enhancement projects. The ideal candidate will be comfortable with the Clarity PPM solution, JIRA, ServiceNow, and MS Office. Experience with basic project management a plus.
Responsibilities
Manages project resource and financial tracking using Clarity resource availability, allocations, and cost plans. Creates, executes, and interprets Excel-based statistics and reports
As Claims IT Clarity Lead, responsible to coordinate all related solution enhancements and best practice improvements. Report to Claims IT Leadership on key metrics in the areas of utilization, project actuals and plan, and resource allocations with respect to IT best practices
Prepare weekly reports outlining Sprint accomplishments, upcoming tasks and deliverables, issues, impediments, risks, and opportunities for improvement
Create and review burndown chart and velocity metrics to identify areas of continuous improvement and improve story estimation
Communicates / Interacts with other members of Claims IT and supporting IT Teams to ensure coordination, set expectations, and enable the right level of compromise to achieve desired business results
Captures meeting minutes, action items, and provides record of activities
Qualifications
Proven ability to solve problems creatively
Excellent analytical skills
Demonstrated experience with JIRA, ServiceNow, MS Office tools with expertise in MS Excel
Strong, clear and concise verbal and written communication skills
Ability to adapt, reprioritize project work, and help drive the team's focus as priorities shift or requirements change
Must be well organized, motivated, and detail-oriented
Independent thinker and worker
Ability to multi-task, prioritize and meet deadlines
Knowledge of MS Project a plus
Experience in an Agile project a plus
Education
Bachelor's Degree in Computer Science, Engineering, or a related field
Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) certification a strong plus