Job Description:

CONSULTING ENGINEER

POSITION SUMMARY

Consulting Engineers are responsible for providing technical support and complex multiplatform solutions to our customers

ESSENTIAL FUNCTIONS

 Work as a member of the HBS networking team that provides consultative and proactive project management support to HBS’s account base,

 Provide sales consultants and fellow Engineers with network design assistance, review, validation, and optimization of systems and protocols.

 Contribute to product selection and research, configuration standards and best practices. Educate our sales teams on these products and services. Cross-Education/Mentoring of other Heartland Engineers.

 Ability to take a leadership role in team and customer meetings.

 Ability to work in a team atmosphere as both a leader and contributor as assigned. At all times maintain a professional and respectful demeanor.

 Ability to be self-confident and able to defend the support their decisions.

 Strong presales consulting skills in order to frame the solution and communicate that design to the customer and other functional groups as needed.

 Project management: Ability to demonstrate an understanding of planning. Organizing, staffing, directing, and controlling work tasks.

 Comfortable communicating in most mediums including oral, written presentation and using digital media.

 Minimum of 1,450 hours billed per fiscal year prorated based on start date. These charge hour requirements will be balanced against professional development and on the job training.

 Obtain knowledge on other technologies, as directed by customer demand.

COMPETENCIES

Accountability - Ability to accept responsibility and account for his/her actions

Active Listening – Ability to actively attend to, convey, and understand the questions of others

 Adaptability- Ability to adapt to change in the workplace

Autonomy – Ability to complete assigned tasks with little oversight

Customer Orientated – Ability to take care of the customers’ needs while following company policy

Deductive Reasoning – Ability to apply principles of logic or scientific thinking to a wide range of intellectual and practical problems and the ability to deal with a variety of abstract and concrete variables

Presentation Skills – Ability to effectively present information in a group

Working Under Pressure– Ability to complete assigned tasks under stressful situations

SKILLS & ABILITIES

Required Experience

 No Required Experience

Preferred Experience

Experience with Microsoft Active Directory

Experience with designing and implementing Small Business solutions

Experience with troubleshooting general network issues

Required Skills, Education and/or Certifications:

 No Required Skills, Education, and/or Certifications

Preferred Skills, Education and/or Certifications:

 Bachelor’s degree (four year college or university)

 MCSA 2008 or above

 CCNA R/S

 VCP5 or above

Equal Opportunity Employer - Disabled/Vets

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