Posted in General Business 30+ days ago.
Location: Boston, Massachusetts
Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
Experienced leader passionate about leading a team of professionals who provide best in class daily operational service and relationship management for the US Retirement Taft Hartley business. Leader will be enthusiastic about developing and executing a transformational agenda, focusing on robust process improvement, digital ambition, and risk management. The opportunity exists to bring a fresh perspective and new thinking, while learning the nuances and specialties of the Taft Hartley marketplace.
John Hancock Retirement, of US Retirement, offers award-winning retirement programs for individuals, unions and companies of every size throughout the United States and North America. We're part of Manulife Investments LLC, which, with its affiliates, manages assets for a wide range of individual, corporate, public, and union clients. For plan sponsors and plan participants alike, we offer exceptional investment capability, superior service, and unrivaled retirement plan expertise.
We currently have an opening for a Director, Taft-Hartley Defined Contribution Business:
This position is responsible for energetically and enthusiastically leading service delivery and providing oversight of the daily responsibilities for US Retirement Defined Contribution business, across a multi-site team. This includes accountability for best in class client service satisfaction, product maintenance support, daily processing oversight and dashboard data evaluation, digital transformation, risk mitigation, change management, process continuous improvement, sales support, and staff development.
If you are ready to unleash your potential, it's time to start your career with Manulife/John Hancock.
About Manulife Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and our global wealth and asset management segment, Manulife Investment Management, serves individuals, institutions and retirement plan members worldwide. At the end of 2020, we had more than 37,000 employees, over 118,000 agents, and thousands of distribution partners, serving over 30 million customers. As of March 31, 2021, we had CAD$1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.3 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention,advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies .To request a reasonable accommodation in the application process, contact email@example.com .
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