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Consumer and Community Banking - Business Manager - Chief of Staff - Associate at JPMorgan Chase Bank, N.A.

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Wilmington, Delaware





Job Description:

Chase Consumer & Community Banking (CCB) serves consumers and small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. Consumer & Community Banking Risk Management partners with each CCB sub-line of business to identify, assess, prioritize and remediate risk. Types of risk that occur in consumer businesses include fraud, reputation, operational, credit, market and regulatory, among others.

CCB Risk Modeling is a centralized team working across the CCB businesses to develop and improve risk models. The team develops a range of models using logistic and Machine Learning techniques including: application scores, pricing models, customer strategy (balance transfer, line assignment), collections, CCAR loss forecasting and stress testing, and Fraud models.

In this role you will interact directly with the Head of CCB Risk Modeling and the senior leadership team. Key responsibilities include preparing and providing thought leadership on materials prepared for senior management by analyzing emerging issues/risks, working with stakeholders across the organization to perform analysis and pull the information together, storyboarding content, and transforming ideas and concepts into clear concise presentations. The position requires strong writing, reporting, analytical, and organizational skills and must execute the following objectives:


  • Collect, review and provide feedback on content and commentary prepared for senior management and regulators.

    • Audit materials to ensure they were prepared correctly (consistent messaging, numbers tie across pages, to prior months' reports, and to other reports/dashboards produced by the team), allowing for management approval/signoff.
    • Compile business reviews, weekly updates, and Ad-Hoc requests for senior management
    • Develop executive management presentations for meetings, town halls and road shows

  • Collect and consume information from team reports and presentations to proactively answer adhoc requests on behalf of the management team.
  • Run weekly staff meetings with a prepared agenda to ensure coverage of administrative and informational items that do not overlap with other content meetings held during the month / quarter.
  • Maintain calendar of key deliverables and ensure the management team is aware of important due dates.
  • Identify and execute opportunities to improve team efficiencies.
  • Participate or lead team culture events on behalf of the management team.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans





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