Help us on our mission to create best in class digital experiences in the Commercial Bank at JPMorgan Chase.
We are looking for a creative and resourceful Product Designer to join our Commercial Bank Digital team.
As the ideal candidate, you will create best-in-class digital product experiences across various financial touch points, channels and entire eco-systems while participating in the end-to-end design process. You will uphold the tenets of leading with empathy and customer-centricity as you work with product managers, engineers, researchers, writers, designers, marketing, legal, and senior business executives to transform end-to-end customer experiences.
You thrive in highly ambiguous situations and enjoy solving complex problems. Your work will have reach and impact on a large scale in the financial services sector while working in a creative, dynamic and multicultural environment.
Location - NYC (this is not a remote role)
We have started coming back into the office on a hybrid basis with the candidate expected to be based in NYC full time. This is not a remote role.
Key responsibilities
Communicate complex information using interaction design tools, including journey maps, storyboards, information architecture, user flows, wireframes, etc.
Execute a variety of design tasks to align with our product deadlines
Apply, maintain, and build upon design systems to ensure consistent designs
Collaborate with multidisciplinary teams of designers, product managers, engineers, researchers, subject matter experts, copywriters, and legal
Understand and document user research findings and iterate designs based on feedback
Deliver wireframes, user flows, high-fidelity screens, and visual assets to support the product development process
Create click-through prototypes, presentations, and videos to showcase product vision and get buy-in from key stakeholders
Required qualifications
Bachelor's degree or higher in Interaction Design, User Experience (UX) Design, Service Design, Visual Design, Human-Computer Interaction (HCI), or related fields
+2-5 years of work experience in the product design field
An online portfolio or samples of work demonstrating relevant experience
Ability to communicate abstract design concepts visually and verbally in a clear and engaging manner
Proficiency in design, prototyping, and presentation software such as Figma, Sketch, Adobe Suite, Invision, and Keynote
Experience in the application of design systems such as Material Design
Experience working across multiple platforms (e.g., products, websites, mobile apps, etc.)
Preferred qualifications
Familiarity with Design Thinking methodology
Familiarity with Americans with Disabilities Act (ADA) Standards for Accessible Design
Familiarity with financial and real estate terminologies
Technical knowledge on HTML, CSS, JavaScript
Video editing skills (iMovie, FinalCutPro, or other video editing software)
The final officer title and job grade is at the discretion of the firm and will be discussed at the time of offer. It may be different than what is listed on the requisition based on candidate experience level.JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
