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Product Owner at Tufts Health Plan

Posted in Other 30+ days ago.

Location: Canton, Massachusetts





Job Description:

We enjoy the important work we do every day on behalf of our members.

Job Summary

As aProduct Owner III atTHP, you will work in a fast-paced environment and will be responsible for defining key components of the assigned product utilizing deep industry expertise and knowledge of the assigned area and the end customer. The Product Owner III will be responsible for providing the assigned product vision and roadmap that enables the Team to build and deliver the highest value product features quickly and in the correct sequence to satisfy requirements

You will be expected to collaborate very closely with a scrum team, scrum master, systems team, and a product manager in a fully scaled agile environment. Coordinate work within your Agile Release Train with other teams and ARTs. You will work with Tufts Health Plan business stakeholders and business owners to ensure the product changes represent the user's journey are implemented appropriately.

The Product Owner III requires both customer and business oriented knowledge and communication skills, as well as an understanding of technology needs in order to drive assigned product roadmap for standardized and scalable solutions.

You will have a direct line to the business as a dedicated resource support and dotted line reporting to the Core Implementation team reporting into the Product Manager. In this role you will work closely with a team to ensure that investments are aligned to the organizations goals.

This role affords you the opportunity to expand your skills by working alongside talented and passionate teammates from diverse backgrounds.

Job Description

KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS)


  • Understanding of key assigned functions.

  • Experience supporting multiple business functions to understand how to drive the product solution across the business operations.

  • Identify, document, decompose and refine requirements from business problems to epics, features, and user stories

  • Abilty to present findings with executive presence and influencing

  • Ability to participate in a continuous feedback loop to work in a teaming environment to drive decision making

  • Makes priority decisions for product based on measurable business and operational value

  • Responsible for accepting or rejecting iteration deliverables

  • Provide transparency of work completed and planned, and obtain feedback from stakeholders in sprint/iteration reviews and demos

  • Ability to prioritize requirements based on the objectives of the project/solution and considerations of the overarching business & customer

  • Forecast product/feature delivery timeframes in collaboration with your team/s

  • Ability to communicate and foster the high-level solution vision & goals with executive presence

  • High level of proficiency in coordinating project-wide planning

  • Works with the Product Manager to evaluate the product roadmap to identify elements for development and identify "definition of done" for each feature

  • Produces workflows, completes data mapping and performs business process design

  • Conducts User Acceptance Testing (UAT) and participates in sprint demos to ensure that the final product meets the "definition of done".

Requirements

JOB QUALIFICATIONS: KNOWLEDGE/SKILLS/ABILITIES

EDUCATION:

Bachelors Degree in business or Health administration required

Masters preferred

EXPERIENCE:

7+ years in the Health Insurance industry

4+ years of Proven multiple project management experience

3+ years of experience working as a Product Owner, Business Analyst or Product Analyst

SKILL REQUIREMENTS:


  • Results-oriented, and able to influence others to meet goals in positive manner

  • Experience in process definition, often in ambiguous situations.

  • Ability to communicate effectively both verbally and on paper, and at all levels of the organization (in particular, PowerPoint presentations)

  • High level Presentation skills required

  • Ability to make decisions in a timely swift manner.

  • Ability to manage projects and identify, analyze and solve practical problems taking into account relevant factors and a wide variety of variables

  • High level of independent judgment and initiative required

  • Start-up mentality and desire to innovate at a fast pace

  • Excellent critical thinker skills to make balanced, insightful decisions

  • Ability to thrive in a fully SAFe-Agile development environment

  • Ability to meet strict deadlines

  • Knowledge of Agile methodology preferably in the scaled agile framework

  • Problem solver.

  • Strong analytical skills.

  • Experience with vendor management.

  • Strong communication skills.

  • Willingness to listen, learn and accept other's opinions

WORKING CONDITIONS AND ADDITIONAL REQUIREMENTS:

Flex schedule to the needs of the solution and product

Travel may be required

CONFIDENTIAL DATA: All information (written, verbal, electronic, etc.) that an employee encounters while working at Tufts Health Plan is considered confidential. Exposed to and required to deal with highly confidential and sensitive material and must adhere to corporate compliance policy, department guidelines/policies and all applicable laws and regulations at all times.

*Essential functions occur simultaneously, therefore, the employee must be able to appropriately handle each essential function, prioritize them and seek assistance when necessary. These functions need to be performed on a consistent and regular basis, using good judgment. Ability to learn and apply company policies consistently, seeking out guidance when necessary, is required.

THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT; RATHER IT ACTS AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. MANAGEMENT RETAINS THE DISCRETION TO ADD TO OR CHANGE THE DUTIES OF THE

What we build together changes our customer's health for the better. We are looking for talented and innovative people to join our team. Come join us!


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