JOB SUMMARY

Responsible for the successful coordination of department communication and functions. Develops and implements Marketing related strategies and events. Must feel comfortable speaking on a microphone during special events.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Deployment and coordination of property contests including ordering, selection of materials, setup, décor and selection of prize-winners.
• Management and maintenance of promotional materials such as décor, promotional merchandising and other promotional tools.
• Working with event staff to setup events, administer contests, issue prizes and ensure proper procedures or rules are followed.
• Management of property social media accounts and property website.
• Includes coordination with corporate digital team.
• Responsible for booking and managing property entertainment acts and events.
• Setup and deploy CMS promotions accurately and in a timely manner.
• Handle routine customer complaints and incidents, and exhibit the appropriate discretion to define situations requiring the attention of supervisory personnel.
• Seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including nights, weekends and holidays; shifts may change based on business needs.
• Responsible for inventory control of all documents and supplies used by department personnel.
• Other duties may be assigned.

KNOWLEDGE, SKILLS & ABILITIES

• 2+ years of marketing experience preferred.
• High School Diploma or GED equivalent preferred.
• Proficient computer skills in Microsoft Word and Excel.
• Ability to write routine reports and correspondence.
• Excellent verbal and written communication skills.
• Ability to perform multiple duties under frequent time pressure.
• Must be able to obtain valid state gaming license.

PHYSICAL DEMANDS & WORK ENVIRONMENTS

• Frequent sitting with intermittent standing and walking.
• Work environment may include smoke and variable temperature, lighting and noise levels.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

Responsible for the successful coordination of department communication and functions. Develops and implements Marketing related strategies and events. Must feel comfortable speaking on a microphone during special events.