Job Description:

At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational values—integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation—inform every decision we make and empower our employees to keep reaching higher. As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure. Emerson, a Fortune 500 company with $15.3 billion in sales and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. Whether you’re an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you’ll find a variety of opportunities at Emerson. Join our team and start your journey today.

If you are a Technical Support Engineering professional looking for an opportunity to grow, Emerson has an exciting opportunity for you!  Based in our Boulder, Colorado location, you will provide advanced technical and application support of up to four measurement technologies, including Coriolis Flow, Density/Viscosity, Magnetic and Vortex Flow instruments.
 
AS AN INSTRUMENT SUPPORT ENGINEER, YOU WILL: 

• Provide in-depth, advanced instrument & application troubleshooting in a fast-paced environment, ensuring delivery of complete and accurate technical solutions to improve and/or solve complex measurement/product performance issues. 


• Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business. Makes customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships. 


• Actively develop product quality through engagement in the continuous improvement process and by providing product improvement suggestions.


• Support product development as a departmental lead in Stage Gate and Sustaining Engineering processes. Act as a liaison for the customer; document customer feedback and communicate customer requirements related to new products and support of products.  


• Contribute to development and delivery of internal and external technical training.

WHO YOU ARE:
You have strong interpersonal skills and effectivelly communicate in a fast-paced environment with customers who have instrument challenges. You have advanced knowledge of PC software installation and software user testing. You have an understanding of proper instrument troubleshooting techniques including hardware, software, and applications preferably in a plant control system environment. 

REQUIRED EDUCATION, EXPERIENCE & SKILLS:

• Bachelor's degree in Engineering


• Minimum two years of technical instrumentation, application customer support with precsion flow instrumentation, preferably with process control systems


• Advanced skill level in MS Office Suite


• Internal candidates must have successfully passed all assigned training modules available at the time of application 


• Legal authorization to work in the United States 

PREFERRED EDUCATION, EXPERIENCE & SKILLS:

• Experience in instrument field service or sales


• Advanced knowledge of electrical theory and the use of functional test equipment 

WHY EMERSON?

Our Commitment to Our People
Across the globe, we are united by a singular Purpose: We drive innovation that makes the world healthier, safer, smarter, and more sustainable. We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to bring this Purpose to life while competing and leading in a global economy. Our training programs focus on end-to-end development, from onboarding through senior leadership
 
We invest in our employees to ensure they have the marketplace knowledge, skills and competencies to compete and lead in a global economy. Our training programs focus on end-to-end development from onboarding through senior leadership.
Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during the annual merit review process. In accordance with Colorado EPEWA, the salary range for this role is $58,600 - $89,700 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.
 
Our success is measured by the positive impact we make on people, our communities and the world in which we live. Learn more about us!.
 
Flexible and competitive benefits plans offer you the right options to meet your individual and family needs: medical insurance plans, dental and vision coverage, 401(k), tuition reimbursement and more. We also provide you flexible time-off plans, including paid parental leave, vacation, and holiday leave.
 
Our Commitment to Diversity, Equity & Inclusion
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their experiences and perspectives – and that reflects the world around us. We believe a diverse, equitable and inclusive work environment contributes to the rich exchange of ideas that inspires innovation and brings the best solutions to our customers.
This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and Diversity, Equity & Inclusion at Emerson.
 
Work Authorization
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
 
Equal Opportunity Employer
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
 
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com. 

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