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Assistant Director of Events - Conrad New York Downtown at Hilton Global

Posted in General Business 30+ days ago.

Type: Full-Time
Location: New York, New York





Job Description:


An Assistant Director of Events with Conrad NY Downtown is responsible for executing written sales agreements for large-scale and complex full-service meetings, conventions and events and the successful execution of such events in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As an Assistant Director of Events, you would be responsible for executing written sales agreements for large-scale and complex full-service meetings, conventions and events and the successful execution of such events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:


  • Execute written sales agreements for large-scale and complex full-service meetings, conventions and events with more than 1000 cumulative room nights and/or an elevated level of complexity
  • Negotiate group sales agreements including, but not limited to, pricing, terms and conditions of products, labor and services, vendor partner agreements and service agreements with companies and organizations affiliated with group business
  • Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
  • Partner with operations departments to prepare for and execute all events
  • Assist the Director in managing daily operations of the department, customer conflict resolution, interaction with National Sales, business and marketing plan development and implementation and forecasting and budgeting
  • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling, conducting performance evaluations and delivering recognition and reward
  • Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
  • Recruit, interview and train team members
  • >Prepare reports, correspondence and analysis for group activity
  • Act in the absence of the Director

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:


  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!





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