At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world’s leading brands. We are driven by a common purpose to make a positive impact for each other, our communities, and the environment.
JOB SUMMARY
The Quality Systems Analyst (QSA) is responsible for ensuring the Quality Management System meets or exceeds customer quality and applicable regulatory requirements for products and services. The role breaks into 2 main aspects. Document and Records Control management as well as QMS sustainability. This includes being responsible for maintaining the site’s documents and records to ISO 9001:2015 and Jabil EMS Global Quality requirements while also supporting the FRE Senior Quality Systems Engineer to drive QMS maturity and sustainability.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Quality Management Systems (QMS)
Performs trend analysis on key quality metrics including FPY, DPM, OTD, CRR
Identifies Quality System issues and recommend / implement corrective and preventative actions.
Audit and administer CAPA and Audit Management Processes – Pilgrim SmartSolve SME
Acts as internal auditor for the Quality Management System
Analysis of site QMS data to support bi-annual Mgt Review process.
Tracks document Waiver and Extension requests and identify areas for QMS document improvements to prevent waiver usage
Interfaces with the Sr Quality System Engineer and other site department leaders.
Aligns with Critical Manufacturing and JDoc to support migration accordingly, inclusive of maintaining latest revisions of Customer documents
Tracks progress of follow-up items from TUV, Global Quality, Customer & Internal audit findings
Coordinates Quality Systems continuous improvement projects with other functions as well as compliance with regulatory, customer and company quality requirements
Document Control responsibilities
Understands and maintains QMS procedures ensuring alignment with ISO9001, site, & business requirements
Implements and maintains the global and site Document Control requirements. Sets up and maintains all documents accordingly. This includes storing, maintaining, logging, distributing, and ensuring availability of all documentation in hardcopy and electronic form for the site.
Follows the site Document Approval Matrix for document approvals prior to releasing in the Quality Systems Listing
Reviews all site documents for completeness and compliance prior to adding to the Quality Systems Listing
Ensures 100% of the site documents meet their 2-year review requirement
Responsible for document distribution per defined requirements:
Following the Red Stamp process
Ensuring that all distributed copies are traceable and logged
Verifying no uncontrolled documents are on the shop floor
Maintains the process for ensuring only the latest Customer documents are available
Responsible for the external document (e.g. Global, Customer, Standards, Regulatory) gap assessment process
As the site Records Custodian, establishes and maintains an effective site Records Control System:
Storage, identification, retrieval of electronic files as well as hardcopy files by destruction year
Working with the Sr. Quality Systems Engineer to develop Functional Records Custodians Team
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
Able to clearly speak English. Spanish or Vietnamese a plus
Expert knowledge of Doc Control systems
Ability to comprehend and support implementation of document improvement systems (e.g. Critical Manufacturing)
Detail oriented with a sincere desire to produce accurate, quality oriented work and with a positive attitude
Must be an excellent communicator and work well with all levels of the organization
Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint), and metric reporting skills required
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identify, age, disability, genetic information, veteran status, or any other characteristic protected by law.