Posted in Other 30+ days ago.
Location: El Segundo, California
Company: FedEx Services
Job Title: Customer Success Executive (SI/SK)
Job Requisition Number: RC383750
Category: Sales/Solutions
Pay Type: Exempt
Locations:
El Segundo, California 90245
United States
The Customer Success Executive (CSE) role is a position that will execute on specific, defined objectives to exceed customer expectations and augment primary selling activities in the areas of account adoption, retention, and expansion. Additional responsibilities include maintaining and deepening relationships with operational partners, other internal FedEx teams. Provides customer contact in an assigned territory necessary to achieve retention, renewals and revenue expansion as measure by expanded use of the FedEx portfolio. The CSE role will conduct ongoing customer post-sale performance analysis and link appropriate resources to address evolving customer needs. The CSE role will support FedEx Enterprise customers, and be measured on customer growth, expansion and retention targets.
Accountabilities and Tasks:
FedEx Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetics disability, or protected Veteran status.
FedEx Services will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee, unless undue hardship or a direct threat would result from the accommodation. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruitmentsupport@fedex.com.
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