The Travel and Expense Lead is primarily responsible for the execution of the corporate travel program. This role assumes a lead role in managing and continuously innovating the travel program. The Travel and Expense Lead will manage internal and external partnerships, communications, training, and Travel and Expense Team processes and initiatives. The Travel and Expense Lead requires considerable judgement, organizational skills, and initiative on the Travel and Expense Team. The Travel and Expense Lead collaborates with employees across multiple departments including senior leadership. The Travel and Expense lead makes efficiency and effectiveness recommendations and serves as a mentor to others on the team by answering team member questions and providing problem-solving guidance.
Essential Duties and Responsibilities
Lead the execution of the travel and expense processes for Exact Sciences companies.
Collaborate with business partners to understand reporting needs and provide solutions.
Construct a detailed integration, training, and communication plan and disseminate appropriately to key stakeholders.
Communicate and strategize with outside vendors.
Triage travel and expense questions and processing errors to quickly and appropriately problem solve and come to a resolution.
Identify travel and expense system issues and communicate solutions to appropriate stakeholders.
Cross-train with team members to ensure back-up support for processes.
Assist with monitoring the shared Concur and travel email inboxes and answer questions and requests in a timely and professional manner.
Ability to complete complex report reconciliation across numerous sources and identify reconciliation errors.
Ability to evaluate routine and high priority tasks to delegate to team members, as needed.
Ability to communicate clear and concise messages to internal and external audiences.
Ability to make decisions independently considering multiple data points and sources of information.
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
Support and comply with the company's Quality Management System policies and procedures.
Maintain regular and reliable attendance.
Ability to act with an inclusion mindset and model these behaviors for the organization.
Ability to work designated schedule.
Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
Ability and means to travel 10% between Madison locations.
Ability to travel 10% of working time away from work location, may include overnight/weekend travel.
Qualifications
Minimum Qualifications
Associates Degree in Business Administration or related field as outlined in the essential duties; or High School Diploma or General Education Degree (GED) and 2 years of relevant experience in lieu of Associates degree.
6+ years of experience working in a customer-focused role requiring attention to detail.
2+ years of experience in a communications, training, travel, expense, finance, accounting, or bookkeeping role.
Basic computer skills to include Internet navigation, Email usage, and word processing.
Proficient in Microsoft Office Suite.
Authorization to work in the United States without sponsorship.
Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
Preferred Qualifications
4+ years of experience in a training, communications, or travel and expense role.
4+ years of experience with Concur Travel and Expense.
4+ years of experience working with a Travel Management Company.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Applicable portions of the Company's affirmative action program are available to any applicant or employee for inspection upon request.
