Posted in Other 30+ days ago.
Location: Atlanta, Georgia
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
What is a Retail & Consumer Goods (RCG) Solution Engineer? Also known as a " Sales Engineer" or "Solutions Consultant," the RCG Solution Engineer is responsible for owning the pre-sales technological relationship with the customer or prospect. This includes presenting product offerings and architecture in the best light to Retail and Consumer Goods customers and prospects, to evoke confidence in the company's technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the RCG Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value through developing trusted relationships. The range of solutions and products that the RCG solution engineer will cover include the breadth of the Salesforce technologies with an emphasis on Marketing, Sales and Service capabilities, helping to paint the entire Salesforce vision to our Retail and Consumer Goods customers and prospects.
Your Impact:
Understand the customer's needs, and establish Salesforce's product as the best solution that solves the customer's challenges
Build and present customized demos of Salesforce products
Convey deep understanding of the customer's technology as it pertains to Salesforce's solutions
Coordinate and align a team of solutions experts to an opportunity strategy
Develop and deliver the story of the customer experience aided by Salesforce technologies
Participate in all appropriate product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position
Attain quarterly and annual objectives assigned by management
Respond effectively to RFPs
Ability to travel based on territory alignment and region
Minimum Qualifications:
5+ years of relevant pre-sales or consulting experience
B.S. Computer Science, Software Engineering, MIS or equivalent work experience
Knowledge of related applications, marketing technology systems, relational database and web technology
Solid oral, written, presentation, collaboration and interpersonal communication skills
Ability to work as part of a team to solve technical problems in varied political environments
Preferred Qualifications:
Salesforce Certifications
Previous experience as a solution/sales engineer for a CRM company or similar technology
Prior experience with Salesforce Marketing Cloud or the marketing industry is desired
Basic programming experience in HTML and other web based technologies
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