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Lead User Experience Designer at Workiva, Inc.

Posted in Other 30+ days ago.

Location: Ames, Iowa





Job Description:

Summary

This is a U.S. based role with the ability to be remote within the U.S.

This role is to be the Lead UX Designer for our Reports and Productivity team. You are a great fit if you are a strategic designer and thrive in working across teams to collaboratively build empathy and create intuitive design solutions. If you are innately curious, an innovative thinker, a strong communicator, and inspire your fellow designers, we want to hear from you!

As a Lead User Experience (UX) Designer you will drive the user experience across a defined area of the Workiva platform, taking lead on high-impact challenges that ultimately delight our customers. You are exceptional in leading product discovery with your team, transforming ill-defined opportunities into innovative experiences that solve deeper user needs. You will be responsible for coordinating the work of other UX designers in your product area, making critical group-level design decisions. You are well-versed in communicating vision across teams and upper management to build consensus.

As a Lead User Experience (UX) Designer you will drive the user experience across a defined area of the Workiva platform, taking lead on high-impact challenges that ultimately delight our customers. You are exceptional in leading product discovery with your team, transforming ill-defined opportunities into innovative experiences that solve deeper user needs. You will be responsible for coordinating the work of other UX designers in your product area, making critical group-level design decisions. You are well-versed in communicating vision across teams and upper management to build consensus.

Responsibilities


  • Ensure intuitive user experiences across a defined product area, driving innovation, and delighting customers.

  • Partner with research to lead customer interviews and testing to synthesize into design constraints and ideas

  • Facilitate empathy building activities, ideation, and design critique. Look past obvious solutions to solve deeper problems.

  • Craft vision and evangelize to stakeholders.

  • Prototyping and testing are core to your design process, iteratively progressing toward the desired business and user outcomes.

  • Drive planning for cross-product, multi-team, multi-designer projects.

  • Proactively partner with engineering across multiple product areas to drive product quality.

  • Ensure success metrics are defined and revisited after deployment in order to iterate on delivered solutions

  • Coach and mentor other designers.

What You'll Need

Education


  • Undergraduate Degree or equivalent combination of education and experience in a related field.

  • Related fields include Design, Human Computer Interaction, User Experience Design, Software Engineering, Psychology, and Technical Communication

Skills


  • Expert level user-centered design skills and systems thinking.

  • Excellent at building consensus across multiple teams and stakeholders.

  • Proven collaboration and facilitation skills.

  • Strong analytical and problem solving skills

  • Exceptional interpersonal, presentation, and communication skills.

  • Innovative thinking, empathy, and a desire to continuously learn and evolve.

  • Excellent at building consensus across multiple teams and stakeholders.

  • Solid with design and prototyping tools such as Figma, XD, Sketch, Axure, etc.

  • Ability to create and maintain working relationships with a geographically distributed team

Experience


  • 7+ years of professional UX experience, shipping multiple successful products

  • Experience working in collaborative, Lean UX / Agile software development

  • Passion for making high-quality, user-centered products and a demonstrable portfolio to prove it

  • Experience directing and mentoring other designers

Travel Requirement

  • Travel is expected up to 25% to participate in to participate in customer research or collaborate in other office locations (depending on project assignment)

Working Conditions & Physical Requirements

  • Reliable internet access for any period of time working remotely, not in a Workiva office

How You'll Be Rewarded:


  • Base Pay Range in Colorado: 126,000 - 169,000

  • A discretionary bonus typically paid annually

  • Restricted Stock Units granted at time of hire


The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.

Where You'll Work

Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we've created.



  • Customer Success: Always delight our customers.


  • Trust: Rely on each other.


  • Integrity: Do the right thing, every time.


  • Collaboration: Share resources and work together.


  • Innovation: Keep creating solutions and finding better ways.


  • Inclusion: Support a diverse community where we all belong.


  • Accountability: Be responsible for your success and failure.


We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need-backed by our culture of collaboration and diverse thought-to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today's most challenging problems.

At Workiva, you'll enjoy:



  • Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.


  • Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.


  • Involvement: Ability to participate in Employee Resource Groups, (Women in Tech, Women in Sales, Ethnic Diversity, Veterans, Rainbow (LGBTQ), Remote Employees, Caregiving) Volunteering, Company wide celebrations, and more


  • Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.


Learn more: https://www.linkedin.com/showcase/workiva-life-and-careers/

Learn more: https://www.workiva.com/careers/benefits

Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com.


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