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Technical Service Analyst at CAMP Systems International, Inc.

Posted in Other 30+ days ago.

Location: Wichita, Kansas





Job Description:

Description

The Technical Service Analyst is responsible for managing the Airframe, Engine, APU and Propeller templates. The TSA is responsible ensuring that the template data is in-line with the OEM manufacturer's data. The TSA will develop, maintain and manage the revision process to uphold the accuracy of the templates and customer programs.


The TSA is responsible for ensuring the quality and accuracy of CAMP templates related to the manufacturer(s) assigned to them. Works closely with Director of Technical Services to support, manage, and execute routine template projects. In addition, works with Ops Analysts, Managers and Data Support Service teams to ensure any underlying issues are scanned across all templates and mitigated before it becomes a quality issue per our standard operating procedures.


The TSA will work closely with Director of Technical Services along with the Technical Service Project Manager to come up with other quality initiatives that will help audit/clean the templates to ensure data accuracy.


Responsibilities:



  • Manage key initiatives to achieve business unit vision and cohesion

  • Regularly evaluate the efficiency of business processes against business objectives and develop reliable and efficient solutions to fulfill complex customer and business requirements

  • Conduct data analysis and collaborate in the development of business systems and processes in support of core business functions

  • Act as a leader from start to finish with accountability for successful project delivery within the associated area of responsibility

  • Develop new CAMP templates, assemble all pertinent aircraft documents and publications and associate with OEM maintenance task(s)

  • Audit Technical Publications work product and identify quality escapes

  • Review and audit work performed by CAMP DSS in support of the Technical Publications Group

  • Recommend changes in CAMP policies/standards based on knowledge of OEM practices and other factors.

  • Manage clerical work being conducted by CAMP DSS resources to ensure accuracy and quality.

  • Ensure all assigned aircraft, engine(s) and appliance manufacturer publication revisions are implemented accurately and completely into CAMP maintenance programs per aircraft model revision standards.

  • Download, research, review applicability of and incorporate Airworthiness Directives and Service Bulletins, etc. for CAMP templates and aircraft.

  • Perform quality review of previously implemented revisions for accuracy and completeness.

  • Implement global updates/template changes based on manufacturer publication revisions, as necessary.

  • Assist with training of Technical Service Analyst(s) and support personnel when necessary.


Requirements:



  • Bachelor's Degree in business administration, Engineering, or Information Technology

  • 5+ years of analytical experience, with exposure to the aviation industry required.

  • Strong organization and documentation skills

  • Ability to prioritize multiple tasks and function in a fast-paced environment

  • Ability to extract and analyze database information; SQL skills to work with large volumes of data is preferred but not mandatory

  • Strong communication and interpersonal skills to work with a global team

  • Strong computer skills (i.e. MS Word, Excel, Adobe, Access).

  • Airframe and Power plant license a plus.


CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a "SaaS plus" model and we support over 20,000 aircraft on our maintenance tracking platform and over 31,000 engines on our engine health monitoring platform. Additionally, CAMP provides shop floor management ERP systems to over 1,300 aircraft maintenance facilities and parts suppliers around the world. CAMP has grown from a single location company in 2001, to over 1,000 employees in 13 locations around the world.


CAMP's relationships with business aircraft manufacturers, aircraft maintenance facilities, and parts suppliers place it in a unique position to understand how current offline information flows in the business aviation industry to introduce friction to the global market for business aviation parts and services. CAMP is building a digital business that will streamline the exchange of parts and services and create substantial value for both CAMP and the aviation industry at large.


This is an exciting new venture and a unique opportunity to contribute to and be a part of building a completely new business that is incubated within a large, stable, mature company.


CAMP is an exciting company to work for, not only because of its future growth prospects, but also because of its culture. Smart, motivated people, who want to take initiative, are given the opportunity and freedom to make things happen. CAMP is part of the Hearst Business Media portfolio. CAMP is located in the heart of Ronkonkoma. Situated across the street from Long Island's own McArthur Airport, commute with ease by train, bus or car. Commuting from Manhattan? No problem! Our office is just steps away from the LIRR Ronkonkoma station. By car, our office is located just south of the Long Island Expressway!



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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