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Desktop Deployment Specialist at N. Harris Computer Corporation - USA

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Allen, Texas





Job Description:

Harris is seeking a Desktop Deployment Specialist to join the Corporate IT (CIT) team based in our Allen, TX office. 

Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal goals and dreams! We are a financially strong, growing and stable company that offers employees the opportunity to learn and have fun. We empower our employees to make a difference and directly contribute to the success of the organization.

Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”!

The Desktop Deployment Specialist is responsible for configuring and deploying workstations and laptops to our local and remote end-user base, as well as process incoming hardware from departed users and prepare for redeployment.  The role will include collaboration with other CIT staff in the areas of desktop deployment and general desktop support.  The future Harris employee must manage multiple communication streams, correctly prioritize workloads all while remaining organized and customer focused.

What your impact will be:


  • Perform PC installs and maintenance.


  • Collaborate with the Procurement Team on issues relating to asset tracking, redeployments, basic PC repair.


  • Install additional software as required.


  • Work with clients to review changes and resolve configuration issues. 


  • Create and maintain documentation to assist other staff in the areas of desktop deployment and general desktop support.  


  • Field incoming service requests from end users, in both local and remote offices, with a high level of customer service.  


  • Maintain technical problem history through an incident management system.


  • Participate in special projects as requested.


  • Some miscellaneous administrative tasks.  


What we are looking for:


  • B.S. in Computer Science or equivalent preferred.


  • Hardware/Software experience with PC’S, laptops, and printers in a Microsoft Environment.  


  • Strong knowledge of Windows 10 and Office365.  Experience in Azure, Endpoint, and Microsoft Autopilot.  MacOS knowledge considered an asset. 


  • Ability to work in a collaborative team environment.  


  • Ability to remain organized, prioritize effectively and perform proactively in a fast-paced service organization.  


  • Excellent oral and written communication skills. 


  • Solid troubleshooting and analytical thinking skills.


About us:

Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Follow us on social media to learn more about our company values, culture and initiatives!





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