Job Description:

Advalent is looking for a VP of Delivery and Alliances, who will successfully deliver a health plan ecosystem within time, budget, client satisfaction and develop and maintain broad and deep external partner relations.

As a VP of Delivery and Alliances for Advalent, this is your opportunity to:

* Accountable for facilitating the effective and efficient hand-off to operation for HealthProof BPaaS

customers as well as assisting in and supporting stabilization activities.

* Support standardized delivery and build repeatable implementation assets.

* Drive a culture of enterprise-level thinking and shared strategies for process improvement

within our teams, as well as in interactions with our vendor and client partners.

* Establish a network of implementation partners capable of delivering Advalent technologies on their own.

* Implementation of initiatives that support multiple client opportunities in the Advalent

portfolio of customer accounts and partner needs.

* Create and maintain a highly skilled team of Implementation Services Specialists.

* Profitably manage a defined book of clients and their associated Implementation projects

* Work with the management team to define and execute strategies.

* Support the scoping of projects by providing project resource estimates that represent the

level of effort required to support the projects/initiatives.

* Manage team allocation by ensuring that each associate has a manageable workload and

reallocating resources as needed. Monitoring and managing team headcount to functional

budget.

* Actively engaged as a member of the new business pursuit teams by partnering with the Sales

organization in RFP response creation, site visit preparation / delivery and other associated

requirements.

* Work closely with other team members on various project and initiatives.

* Develop relationships across the organization and listen to the needs of internal and external

customers.

* Cultivate open communication with customers and business partners in an effort to identify

opportunities to improve processes and methodologies.

* Establish clearly defined goals, objectives, responsibilities, competencies and development

plans for each member on the team

* Coach, mentor and develop team members.

* Ensure team members are appropriately trained to handle day to day activities.

* Provide coaching and performance feedback through one-on-one meetings, staff meetings

and other communication as appropriate.

* Prepare and deliver written team member performance reviews in accordance with company

policy.

* Manage day to day team member issues and conflict resolution

* Hire and retain top talent.

* Keep abreast of industry trends and best practices, market data and new product rollouts.

* Manage relationship with senior client contacts and other leadership to provide key leadership

and oversight to large client implementations.

* Provide leadership to multiple implementations and facilitate the cross project / cross

functional team to develop and implement solutions to address our clients' requirements.

* Take an integrated approach to solutions, keeping in mind coordination with all Advalent modules.

* Perform other duties and special projects as assigned.

Location : Remote with travel as needed.

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