Job Description:

Solution Consultant - Washington D.C. Metro / Northern Virginia

Washington D.C. / Northern Virginia

Reference No:
WD-0007215

What's the role?

The Software Field Specialist will lead and manage the acquisition of new customers and continued success our existing customers of the ON!Track asset Management software. This team member will develop and maintain a pipeline of our strategic partner customers (VIP) and work with the local sales team and the leadership teams of our customers to sell and maintain software & services supporting Hilti's Customer Engagement Strategy.

Who is Hilti?

If you're new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With 30,000 people in more than 120 countries, which we're looking to expand, we're a great place for you to show us your worth, step up to new challenges and grow your career.

What does the role involve?

Focus on business development of Hilti software & services in a defined geographic area among current and prospective customers

Analyze sales results, review customer fact base, identify key trades and customer potential to develop tactical sales strategy

Collaborate with sales leadership team

Building the competence for solution selling in collaboration with the sales leadership team

Coordinate efforts of entire team of Account Managers, Regional Managers, Division Managers, and marketing team members with a goal of improving market reach of Hilti software & services

Steer pipeline management in sales process in collaboration with the sales team and support the execution of process from lead generation to contract closing

With a Consultative approach, will conduct onsite analysis for ON!Track and coordinate Tool Park Analysis, including developing customer-specific optimized solutions

Present customer-specific solutions with sales management team to decision maker

Support customers after contract signing, through the implementation, training, and ongoing usage of ON!Track and Fleet Management solutions

Provide sales organization with product expertise and support resources

Prepare assigned region(s) and local sales teams for product and service launches and upgrades

Plan and participate in trade shows and other industry events

Visit construction jobsites and offices to demonstrate Hilti's value proposition to key stakeholders within customer's organization

Communicate with customers to identify new market opportunities relevant to local market

Maintain knowledge of assigned product portfolio and related services (i.e. Fleet, LTS, etc.)

Facilitate startup as well as ongoing training for new and existing customer

Assist with training of new field specialists and assist with launch readiness in their MSA

Additional duties as assigned

We have more than 200,000 interactions with our customers every day. It's how we get to know their businesses, understand their needs and develop the precise products and services that will help them.

What do we offer?

We'll give you everything you need to excel in your role, including ongoing training and lots of responsibility from the start. In return for your exceptional performance and consistent results, you'll receive one-to-one career mentoring, as well as exciting opportunities domestically and internationally.

Why should you apply?

We have an excellent mix of people and some of our best account managers joined us with little or no construction experience. Success at Hilti is down to teamwork and ability, no matter what your background.

What you need is:

• Bachelor's Degree or equivalent work experience, required


• Minimum of three (3) years consultative selling in the construction industry, required


• Training experience preferred


• Strong verbal and written communication skills


• Ability to work in a cross-functional team environment: Marketing, Sales, and other corporate team members


• Demonstrated analytical, problem-solving, organizational, interpersonal, and communication skills required


• Strong knowledge of SAP and Microsoft Office applications


• High level of entrepreneurship and presentation skills


• Willingness to travel up to 50% during first 2 months of training

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

"How am I going to sell power tools? I've never drilled a hole in my life! That's what I thought when I first joined Hilti, but it's really not like that. It's about nurturing your strengths and being rewarded for hard work."

- James, Customer service representative (sales)

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