We are seeking an Account Executive to join our growing sales team. This person is responsible for managing and growing long-term relationships and business with existing TierPoint customers. The goal is to exceed a revenue sales quota by leveraging the tools, resources and support structure. This position provides an excellent opportunity to sell leading edge IT and Data Center services for the leading Hybrid Cloud solution provider in the industry. To succeed in this position, the candidate must have exceptional communication and problem-solving skills and be passionate about serving their customers.
Responsibilities
Provides quality internal and external customer service surrounding the Company values.
Manage the cultivation and execution of solution sales to existing TierPoint accounts
Ensure an appropriate communication cadence with all assigned accounts that results in high levels of satisfaction
Build and manage a sales pipeline within the existing accounts
Proactively manage renewals and upgrades to maximize customer satisfaction and TierPoint revenue
Manage the communication and internal coordination of TierPoint sales support infrastructure: sales support, operations, and executive team to insure customer education and satisfaction.
Responsible for the successful seamless transition of clients from new sales to service delivery team
Responsible for the development and delivery of high quality solution focused client presentations
Understand the customer's IT business initiatives and business drivers to ensure TierPoint is providing appropriate solutions to exceed their expectations
Manage the resolution of customer issues by communicating internally with other functional groups and executive management team
Other duties as assigned.
Qualifications
Bachelor's Degree
Minimum of 4 years of successful sales experience within a technical account environment
Exceptional ability to motivate and influence key contacts and decision makers
Proven ability to listen, extrapolate information and leverage resources to effectively provide solutions to customer.
Ability to effectively learn technical products, services and solutions and readily apply new knowledge
Ability to manage a sales pipeline and effectively forecast both short-term long-term sales
Ability to maintain and expand existing account relationships.
Excellent ability to communicate at all levels within an organization.
Excellent verbal, written, and interpersonal skills
Ability to prioritize and organize effectively
Ability to work on multiple projects simultaneously
Ability to work both independently and with others
Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines
Proficiency in using MS Office Suite and Windows-based computer applications
