The Warehouse Operator will be assigned to the shipping floor /general warehousing areas. S/he is responsible for daily duties of shipping finished goods and handling inventory by executing instructions issued by the Shipping and Receiving Supervisor, and continuously improving cGMP environment. Executes customers' orders to meet and exceed their expectations in a safe, efficient and timely manner while upholding the high standards of the company and complying with all company policies. The Warehouse operator may, from time to time, be called upon to support the Receiving group.
ESSENTIAL FUNCTIONS:
The Operator will be assigned the positions of Picker, Packer, Loader, or Rover on a rotating weekly basis. S/he will be accountable for the performance of each position's duties as assigned for the week.
Picker
Lead morning exercises.
Picks, set down and stage products in accordance with the daily plan, available staging area and the picking ticket.
Visually inspects pallets during set down and mark any damaged pallets or products observed.
Ensures a minimum of two orders are fully set down at all times during the business day, one being loaded, and one being packed. Seeks support from the Rover to achieve this duty when needed.
Marks/identifies each order with cone markers.
Group lots together as picked. Places a marker at any change in lots and identify mixed lot pallets.
Keeps all documents attached to clip boards and keeps clip boards in designated area with the order.
Ensures a minimum of 1 loads are set down at the end of the day.
Completes all required shipping documents including standard operating procedures (SOPs).
Supports teammates as needed.
Packer
Inspects all drums, bags, pallets, slip sheets and identify. Corrects or rejects any defect in accordance with SOPs.
Labels and/or marks all products and pallets as required.
Cleans, adjusts, changes pallets and applies any special packing requirements in final preparation before wrapping.
Ensures only drums assigned to the order are packed and any restricted or rejected drums not included.
Scans or checks off all items in completion of packing an order and issues a "No Errors" report.
Ensures one order is completely packed and ready for loading before the last pallet of the preceding order is loaded.
Ensures one order is completely packed and ready for loading the next day.
Seeks support from the Rover when an order may not be prepared in time for the Loader team.
Completes all required shipping documents including SOPs.
Keeps all documents attached to clipboards and keep clipboard in designated area with the order.
Keeps bags and drums free from foreign materials.
Reports damaged containers within one hour of discovery.
Supports teammates as needed.
Rover
Empties trash cans and dumpster daily.
Submits inventory supply list weekly.
Completes 5S board daily.
Assists Packer to meet the requirement of a minimum of 1 load on the floor fully packed and ready to be loaded.
Assists or replace Picker or Loader or as needed due to assignment demands or absenteeism.
Picks, packs, and stages rejects. This must be completed no later than the close of the next business day after issuance.
Picks, packs, ships, other orders or miscellaneous shipments other than Finish Goods.
Delivers shipping documents/labels to other departments and pick up supplies or items from other departments.
Empties scrap wood bin at least once per week or as needed.
Picks up or return pallets and scrap pallets. Completes and submits pallet transfer documents.
Consolidates rows and racks when no rejects are needed.
Loader
Wraps or bands pallets as specified in SOPs and special instructions.
Applies pallet labels, slip sheets or covers as required.
Loads trailers using best configurations and customer specifications.
Blocks and braces loads while loading trailers.
Inspects, maintains, and operates wrappers.
Alternates "Trailer Loader" and Wrapper Loader" with each load.
Completes all required shipping document including SOPs.
Supports teammates as needed.
DEPARTMENT SPECIFIC/NON-ESSENTIAL FUNCTIONS:
Other duties as assigned with or without accommodation.
These are duties in additional to the assigned duties of the Picker, Packer, Rover, and Loader positions.
Identifies and evaluates the cause of areas of concern, problem areas or opportunities and offers practical solutions for continuous improvement in customer satisfaction, efficiency and safety.
Have a working knowledge of all tools and equipment utilized in the warehouse.
Utilizes software system(s) to identify order specifications, products, and inventory specifications.
Complies with department and company policies including but not limited to; "Cardinal Rules", PTO, start times, breaks, safety and cGMP practices.
Completes and passes all training modules and courses by their specified completion date.
Maintains designated zone in a continuously clean, orderly condition.
Completes daily assigned work as per the Daily Pack and Load Plan.
Alerts the Logistics Supervisor by speaking directly with him/her immediately if you believe you are unable to meet any of the duties as described. In the Supervisor absence, speaks directly with the Logistics Manager.
MINIMUM REQUIREMENTS:
Education:
High School Diploma, GED, or equivalent.
Experience:
Minimum 3 years experience in a cGMP warehouse with particular knowledge of safety procedures, equipment operations, troubleshooting, and using proper work procedures.
Possess a valid Driver's License.
Computer literate with skills in Microsoft Office.
Preferred Skills/Qualifications:
Other Skills:
Competencies:
Must have excellent communication skills.
Working knowledge of the metric system and the ability to convert kilograms to pounds.
Some Lean Manufacturing knowledge and experience is a plus.
Ability to operate Warehouse shipping equipment, e.g., fork truck, trailer spotting tractor (Yard Dawg), use power equipment, hand tools, bar code scanners and basic computer.
Written Communication, Problem Solving, Interpersonal Savvy, Organizing
RELATIONSHIP WITH OTHERS/ SCOPE:
Directly reports to Shipping and Receiving Supervisor.
Although responsibilities are governed by policies and procedures, much of the work is performed without direct supervision; therefore, personal judgment must be exercised in pacing the work and adhering to the highest standard of quality in the absence of supervision.
Frequently maneuvers large, heavy drums filled with product (100 to 220 lbs.) manually while loading trucks or preparing orders. This handling includes rolling and pushing/pulling requiring 80 lbs. /force. Further exertion is required to strap drums on a pallet as well as rolling and stacking drums while loading trucks. Must be able to withstand extreme heat and cold when working loading trucks.
Must be able to visually identify an ever-increasing number of products and codes at a glance. A great deal of awareness is required to understand shipping instructions and to interpret the many guidelines for each functional procedure. Must be able to enter and transact inventory data and order information in the computerized system(s).
Must be able to safely and efficiently operate forklifts, shrink wrappers, spotting tractors, power tools, strapping tools, safety equipment, bar code scan guns, ladders, a number of hand tools and miscellaneous equipment.
Must handle and package finished goods with care to avoid product damage, which could result in customer rejection of product.
Not directly responsible for work of others; although the team concept requires coordinated efforts such as driving forklifts, loading, labeling, checking and double-checking of inventory items or picked/packed finished goods.
Must be able to communicate and work with all departments and personnel on site.
WORKING CONDITIONS:
All work is performed in unheated and uncooled environments; this includes working site outside and in trailers in all types of weather.
The constant use of dangerous equipment and handling of hazardous materials presents an ever-present hazardous working environment.
Occasional heavy lifting (up to 68 pounds without assistance), bending, climbing, use of hand and power tools.
Frequent pushing/pulling of maneuvering heavy drums using 80 lbs. of force, walking, climbing, reaching, handling/grasping.
Must be able to wear the required personal protective equipment (PPE), as deemed necessary for each job task as assigned by EH&S.
DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position.
