U.S. citizenship is required for this position due to Department of Defense restrictions.
Role Summary:
Participate in testing a variety of new system implementations and software changes across the enterprise. Participate in analysis and triage of system issues for resolution or for additional research. Participate in collecting, analyzing and reporting on metrics relating to testing efficiency and effectiveness.
In this role you will:
Partner with specific operational departments to gain expertise in business applications, workflows, and system uses. Utilize knowledge to conduct system testing and test plan creation.
Acquire and utilize expertise in IT and various Business facing systems and work with other cross functional departments to better facilitate an end-to-end process.
Assist with the development of system specifications necessary to implement Government mandated or internally initiated changes.
Work toward enhancing the quality of systems (OnBase, Mainframe, Facets, TriMaCS, etc.) as necessary based on operational need
Create and maintain testing dashboards unique to specific testing types.
Customize and utilize appropriate testing methodology as dictated by testing requirements and risk profiles.
Assess, update, and maintain business processes following standards, including policies, workflow, and work instructions.
Create test scripts based on end user workflows and software system requirements.
Create and maintain traceability matrices showing end-to-end testing process from requirements through workflow linkages, providing for quick remediation of defects and determination of end user impacts.
This role could be a good fit if you:
Analyze requirements for testability
Able to identify and utilize risk analysis in test planning and prioritization
Create test cases based on end user workflows and software system requirements
Participate in test planning and effort estimation
Design test data sets to support testing
Be an active member of the project / product teams as assigned
Create and maintain traceability matrices showing end-to-end testing process from requirements through workflow linkages, providing for quick remediation of defects and determination of end user impacts
Utilize appropriate testing methods as dictated by testing requirements and risk profiles
Aid in training and development of onboarding new testing staff
Be able to recognize and explain opportunities for test automation
Be able to read Cucumber feature files and update feature file data to generate additional scenarios for test automation
Generate defect reports for assigned project/product
Pursue relevant continuing education
Possess excellent analytical, supervisory, communication, and leadership skillsets
Have the ability to quickly learn new systems and technology, motivate others, work collaboratively with teams and effectively with all levels of personnel
Possess an understanding of service delivery lifecycle (SDLC lifecycle), particularly how appropriate testing and deployment activities are embedded, as well as understanding of different software development methods (agile, waterfall)
Are proficient in resource modeling and KPI dashboarding, as well as Microsoft office suite
You'll benefit from this experience by:
Working in an environment that serves our Nation's military, veterans, Guard and Reserves along with their families.
Working in a growing quality assurance team, with the backing and support from ground-floor to executive-level employees that are driven to achieve and maintain quality standards.
Growing within an environment of hardworking individuals with diverse backgrounds and skillsets.
You need to have:
U.S. citizenship is required for this position due to Department of Defense restrictions
Bachelor's Degree in related field or equivalent post high school and/or related work experience
We also prefer:
Experience with TriMaCS Mainframe
3 or more years managing test teams and/or project work
2 or more years in a process/quality improvement or system configuration and testing position working within a SDLC (Software Development Life Cycle)
Have or attain within the first 6 months of employment, ASTQB or equivalent foundation level testing certification
Advanced software testing certifications
Your team:
Quality is the root of everything we do within our team. All the activities and ceremonies of our daily work can be tracked back to a desire to maintain and improve our quality footprint. Our team is made up of several individuals all with differing levels of experience and knowledge. Collaboration is a key component within the team. We all share a common goal in trying to foster an innovative, growth oriented, and continuous improvement mindset.
Compensation and Benefits
Eligible for annual Performance Bonus Program
401(k) with dollar-per-dollar match up to 6% of salary
Competitive paid time off
Health and dental insurance start DAY 1
Vision insurance
Flexible spending, dependent care, and health savings accounts
Short- and long-term disability, group life insurance
Dress for your day
Innovative professional and cognitive development programs
Who We Are
WPS Health Solutions is an innovator in health insurance and a worldwide leader in claims administration, serving millions of beneficiaries in the United States and abroad.
Founded in 1946, WPS offers health insurance plans for individuals, families, and seniors, and group plans for small and large businesses. We are a world-class claims processor and program administrator for the government's Medicare program. And we manage benefits for millions of active-duty and retired military personnel and their families.
Our purpose is to make healthcare easier for those we serve. Click Here
Our values - Customer Focused, Individual Responsibility, Mutual Respect, and Driven & Passionate - are the core of who we are and how we conduct business every day.
Health Insurance
WPS Health Insurance offers high-quality health insurance plans for individuals and families, Medicare supplement plans for seniors, and group health plans for businesses of every size.
WPS Military and Veterans Health administers claims and provides customer service and related activities for the U.S. Department of Defense and the U.S. Department of Veterans Affairs and their beneficiaries.
WPS Government Health Administrators manages Medicare Part A and Part B benefits for more than 7 million beneficiaries. As one of the largest contractors for the Centers for Medicare & Medicare Services, we've served Medicare beneficiaries and their health care providers since 1966.
WPS Health Insurance WPS Health Insurance offers high-quality health insurance plans for individuals and families, Medicare supplement plans for seniors, and group health plans for businesses of every size. http://wpshealthsolutions.com/business-units/wpshi.shtml
EPIC Specialty Benefits
EPIC Specialty Benefits provides businesses group insurance products that cover:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)