E-Commerce Program Manager - JMP

Job Locations

US-NC-Cary HQ

Are you a problem solver, explorer, and knowledge seeker - always asking, "What if?"

If so, then you may be the new team member we're looking for. Because at SAS, your curiosity matters - whether you're developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.

What we do

We're the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.

What you'll do

We are seeking an experienced e-commerce professional to help with our expanding digital commerce initiative. The ideal candidate will be a motivated self-starter with 3-5 years of experience administering Magento or a comparable electronic commerce platform.

Responsibilities and Duties

Maintain product catalog, including updated versions, new products and retirement of old products.
• Work with Product Management to maintain pricing, descriptions and other product attributes.


• Set up new e-commerce accounts including roles and privileges.


• Manage e-commerce related tasks including data analysis, report creation and daily orders monitoring.


• Site configuration including location, contact, store information, etc.


• Have great attention to detail with the ability to identify errors, prioritize escalations and communication with a sense of urgency.


• Collaborate with external web team to optimize buying paths from the corporate web site to the store.


• Work with internal Salesforce and ERP teams to ensure that data flows effectively to those systems.


• Manage discounts, promotions and coupons within the e-commerce system.


• Reporting and analysis of store usage data.


• Gather business requirements for site enhancements and develop user stories for the development team.


• Communicate with sales, marketing and other stakeholders regarding new or improved online commerce capabilities.


• Stay abreast of new technological and digital commerce trends to continue to improve the JMP digital commerce experience.

Qualifications

• Bachelor's degree.


• 3-5 years of e-commerce administration experience, preferably on the Magento platform.


• Experience with online selling of subscription-based products, in both B2B and B2C scenarios.


• Experience with multi-national/multi-lingual e-commerce sites, including configuration of different payment gateways and tax engines.


• Familiarity with international e-commerce policies and regulations, particularly as it pertains to the sales of software products.


• Ability to work independently as well as within a team environment.


• Ability to manage multiple tasks or projects simultaneously.


• Strong organizational skills and attention to detail.

Why SAS

• We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.


• Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn't about fitting into our culture, it's about adding to it - and we can't wait to see what you'll bring.

Additional Information:

SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the Pay Transparency notice.

Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.