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Refund Specialist (Remote) at Envision Healthcare

Posted in Other 30+ days ago.

Location: Greenwood Village, Colorado





Job Description:

Description

AMSURG, the Envision Healthcare solution for ambulatory surgery centers (ASCs), collaborates with physicians and health systems across the country to provide and promote quality patient care. We are the nationally recognized leader in the strategic and operations management of ASCs that deliver high quality, high value, same-day surgical services with a superior patient experience. Launched in 1992 as an ASC industry pioneer, AMSURG is currently partnered with nearly 2,000 specialty physicians providing outpatient surgical services in more than 250 facilities in 34 states.


This is a remote position based anywhere in the country.


Position is responsible for processing refunds for patient and payer balances. The duties include but are not limited to the follow-up of accounts, verifying and updating information and assisting in completing special projects during month-end and year-end financial reporting process.


ESSENTIAL RESPONSIBILITIES:



  • Follow-up on credit balances listed on monthly AR and Payer Follow-up reports.

  • Review and update patient demographics and payer information as necessary for completion of claims payment.

  • Review credit balances for refund request form completion and notates the accounts.

  • Request permission from patients to transfer credits to cover balances and/or patient statements.

  • Document all communications regarding account balance follow-up in the patient account.

  • Attend in-services, seminars and webinars for additional education and performance improvement.

  • Regular and reliable attendance required.


Successful candidate will pass a background check and drug screen.


Requirements


Education/Experience:


High school education or GED with minimum of two (2) years' experience in accounts receivables collections preferred. Knowledge of medical terminology and managed care billing guidelines is required.


Other Qualifications:


Must have excellent time management skills and be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner. Must be able to work well with others. Strong verbal and written communication skills required. Must be detail oriented and organized. High integrity, including maintenance of confidential information. Must be able to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency. Based on business need, the ability to work a flexible schedule, including some evenings and weekends as approved in advance.


We are an equal opportunity employer.


We do not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.


We will provide reasonable accommodation to complete the online application consistent with applicable law. If you require an accommodation, please contact Human Resources.






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