Job Description:

Dartmouth-Hitchcock is home to the largest laboratory in NH, providing Pathology and Clinical Laboratory services to D-H physician practices, D-H hospital affiliates as well as to independent practices and hospitals throughout NH and VT.  The department is a leader in process improvement (LEAN/Six Sigma) which has led to a renovated space designed for efficiency of workflow.  With a slogan of ‘Investigate, innovate and validate,’ our lab is:

• A high volume lab with cutting edge technology and automation


• A culture that encourages collaboration and teamwork to future innovation.


• A place to learn and grow, and we encourage new graduates to apply for our open positions.

This position independently performs a variety of diagnostic laboratory tests in the Clinical Laboratory to obtain data for use in diagnosis and treatment of disease. Uses knowledge and skill set to oversee laboratory functions, including quality control, maintenance, training and other required tasks. 

This is a full-time, 40-hour per week, benefitted, day-shift position.  Information about our benefits can be found here: Dartmouth-Hitchcock 2020 Benefits (dhemployeebenefits.org)

 

Key Responsibilities:

1. Demonstrates the knowledge, skills and ability to perform a variety of laboratory tests in a timely manner yielding accurate and precise results with a low error rate. Assists Medical director and Lab manager / supervisor in test selection and implementation.

2. Ability to appropriately troubleshoot and take remedial actions to resolve issues and problems independently. Ensures that patient results are not reported until systems are functioning properly. Clearly communicates resolutions or next steps to section/lab leadership and the team.

3. Possesses advanced knowledge, skills and theory to perform job duties in the clinical laboratory. Establishes or verifies test performance specifications. Is able to assist others in learning techniques and theory. Develops training and teaching programs for area(s) of oversight.

4. Has primary oversight and evaluation responsibility for quality control and instrument function checks using established quality control practices to assess the functioning of the test system(s). Identifies when a QC problem exists and is able to troubleshoot and resolve issues in a timely manner. Is able to establish a quality control program, execute this plan within regulatory requirements and monitor test performance. Can clearly communicate the steps taken to correct issues and help others understand the process.

5. Operates and maintains laboratory equipment according to established laboratory procedures and/or manufacturers recommendations, including maintaining supplies. Identifies when sample, instrument, and/or procedural problems exists and takes appropriate actions to remedy the issue, prevent reoccurrence, and investigate replacement solutions or methods when necessary.

6. Is able to appropriately troubleshoot problems and communicate resolutions or next steps.

7. Orients and trains new laboratory staff. Trains bench personnel when new procedures or systems are put into routine use. Trains MLS or MLT/CLT students in bench procedures, basic theory, and advanced skills. Develops teaching and training tools and identifies training needs for new students and employees as well as existing team members. Develops competency tools and assesses competency of the lab staff for waived, moderate and high complexity testing.

8. Actively participates in the D-HH member’s laboratory's continuing education program.

9. Assist in outpatient/in-patient phlebotomies, specimen processing, non-patient registration, and requisition checks, as needed. Must demonstrate the knowledge and skills necessary to determine phlebotomy technique appropriate for the age and condition of the patient. Has oversight of the phlebotomy team, sample collection and processing in the absence of the supervisor or manager.

10. Demonstrates knowledge of and acts in accordance with all hospital safety requirements

11. Experience with Liquid Chromatography Tandem Mass Spectrometry experience is preferred not required. 

12. Performs other duties as required or assigned.

 

 

Minimum Qualifications:
 Bachelors of Science Degree or the equivalent in education & Clinical Laboratory experience.
 3-5 years of clinical lab experience required
 Ability to work independently and adhere to deadlines and manage changing volumes. Basic knowledge of computer software systems.

Required Licensure/Certification Skills:
 Nationally recognized certification required within 1 year of date of hire
 ASCP preferred
 Current BLS certification required within 30 days of hire for those CLS employees located at Community Group Practice laboratory locations

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