Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. The Sandra Eskenazi Mental Health Centeroffers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services.
JOB SUMMARY:
In collaboration with the MD/CNS and treatment team, the Care Coordinator formulates, develops and revises treatment plans, BPSA's, ANSA and CANS assessments, and other necessary client assessments. The Care Coordinator advocates for clients to ensure access to needed services which includes developing community relationships and resources.
ESSENTIAL JOB FUNCTIONS:
In collaboration with the MD/CNS and treatment team, formulates, develops and revises treatment plans, BPSA's, ANSA and CANS assessments, and other necessary client assessments timely, accurately, and with good quality
Uses discretion and independent judgment to develop treatment plans, in consultation with the treatment team
Advocates for clients to ensure access to needed services which includes developing community relationships and resources
Implements treatment plans; coordinates service revisions based on treatment plans
Identifies any high-risk patient symptoms or circumstances that would result in risk for self-harm or harm to others and notifies appropriate higher level clinical staff for consultation
Completes appropriate legal documentation as indicated on treatment plan
Interprets and applies service and billing procedures according to client needs; completes billing according to guidelines for timeliness and accuracy
Works with family, significant others and community supports to assist clients in meeting goals
Alters activities and behaviors to reflect and ensure adequate care appropriate to the age of clients served
Provides quality case management and activities of daily living skills training to clients
Monitors client progress and reflects this in documentation
Meets the agency's standards of timely completion of progress notes
Meets the agency's standards of client service hours
Demonstrates commitment to professional growth by actively participating in clinical supervision
Embraces, understands, and operates under the Recovery Model, including AIDET, the spirit of motivational interviewing, and follows the levels of accountability
ASSOCIATED JOB DUTIES:
Maintains relevant documentation, provides statistical data, participates in CQI activities
Participates in on-call rotation as needed
Attends case conferences and business meetings as required
Works with other staff to assist in program development and implementation
Monitors client and staff safety in the office and community; assures a therapeutic environment is maintained in all programs
Demonstrates teamwork and flexibility by working in any program or location requested
Models and follows SEMHC values
Participates in staff development to assure professional growth
May serve as coach and trainer for other team members
Acts as an advocate in the community for the need of our clients, organizing community groups to respond to those needs when appropriate
Fulfills duties noted in area specific competencies (Adult, Acute, Children's or Addiction Services)
Operates a company/personal vehicle while conducting SEMHC business and may transport clients
Bachelor's degree required, with the ability to meet minimum competency standards set forth by Sandra Eskenazi Mental Health Center; some SEMHC programs may have additional certification and/or educational requirements
Ability to meet the Indiana Medicaid billing requirements as an Other Behavioral Health Professional (OBHP) or Qualified Behavioral Health Professional (QBHP) as defined by Indiana Medicaid
All individuals working for the Opioid Treatment Program must have one of the following FSSA/DMHA-approved credentials for Care Coordinator providing counseling with an OTP:
Certified Alcoholism and Drug Abuse Counselor (CADAC) II
Certified Alcoholism and Drug Abuse Counselor (CADAC) IV
Indiana Certified Addiction Counselor (ICAC) I
Indiana Certified Addiction Counselor (ICAC) II
Licensed Social Worker (LSW) with Medication Assisted Treatment Specialist (MATS)
Licensed Clinical Addiction Counselor (LCAC)
Licensed Addiction Counselor (LAC)
Master Addiction Counselor (MAC)
National Certified Addiction Counselor (NCAC) I
RESPONSIBILITY:
Maintains patient and family confidentiality
Maintains protected health information in accordance with HIPAA privacy guidelines and regulations
Maintains appropriate professional boundaries
Works with minimal supervision
JUDGMENT:
Employee may work under general supervision and receive general guidance on work priority with substantial employee latitude
CONTACTS - INTERNAL/EXTERNAL:
Regular contact with clients, their families, community members, community agencies and the public
Regular contact with staff and management of Eskenazi Health
SPECIAL EFFORT REQUIRED:
Organizational skills
Patience and tact in interacting with a wide variety of people, often during times of stress
Ability to perform duties in a variety of environments and locations
Ability to work outside of normal business hours
Ability to navigate multiple computer programs and systems
WORKING ENVIRONMENT:
Patient care areas, clinics, nursing offices
May be required to attend meetings or perform work remote from clinic or hospital campus
Exposure to unpredictable behavior, communicable disease, high levels of stress
Regular work outside of the office environment
Sandra Eskenazi Mental Health Center's primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength-based and family- and community-centered treatment utilizing the Recovery Model of treatment.
