Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal's 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
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Job Description Summary: Venmo is continuously innovating and launching new products that make Venmo the wallet of choice to all users. Our goal is to simplify payments and enable secure & fun experiences. We are continuously launching new products to meet these objectives, including the Venmo Credit Card, Direct Deposit, Crypto, and more!
The Head of App Powered Commerce is responsible for the P&L, revenue growth & business execution of our new product lines, Venmo Business Profiles and Goods and Services/ Protections. This includes working with Product, Finance, Marketing, Risk, Operations, Sales, and Data Analytics to ensure successful adoption, performance, and scale of Venmo Business Profiles and Goods and Services. You will heavily rely on data, market research and user feedback to identify the growing needs of the business and help prioritize initiatives to address those needs. The ideal candidate has experience leading a multi-million dollar business or product as well as leading a team to achieve success quarter after quarter.
Own & drive the business for Venmo Business Profiles and Goods and Services/ Protections to meet and exceed goals, including user adoption and revenue
Monitor key performance metrics & translate into actionable plans to drive performance
Work across the organization to drive key strategic initiatives, including go-to-market, lifecycle marketing, product roadmap, etc
Lead a small but mighty team with a positive and collaborative approach to win in the market
Work with various teams to define the strategy to grow Venmo Business Profiles and Goods and Services/ Protections, including resource allocation, new product lines, feature set requirements, and go-to-market strategy
Size new opportunities to determine potential for revenue generation & adoption and work with leadership & product on prioritization
Establish ongoing competitive/ industry assessments to identify product/ experience opportunities
Work with product, marketing, and tech teams to drive innovation aimed at improving customer experience
Experience managing a multi-million dollar business or product
Strong problem solving skills and ability to make quick decisions in complex environments (e.g., across product lines, geographies, pricing levers etc)
Proven track record of owning & executing on large cross functional initiatives, projects or products and delivering results
Ability to leverage analytics to drive sound decision-making
Exceptionally strong communication skills, including experience effectively communicating with senior management
Experience managing high performing team
At least 10 years of leadership experience and leading a multi-million dollar business or product line
Experience in Payments industry and/ or technology
Experience working in high-growth, performance-focused environments
Innovative, self-motivated, collaborative, and capable of dealing with complex interpersonal dynamics
Travel Percent: 0
Primary Location: New York, New York, United States of America
We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at firstname.lastname@example.org.