Provides support to the Security department through monitoring requests for assistance, alarm and notifications and taking appropriate action.
Job Responsibilities and Requirements:
Processes incoming and outgoing radio assignments, obtains pertinent information from the reporting party prioritizes the required department response, and dispatches Security personnel. Coordinates with other departments to obtain information, obtain and send assistance and/or provide essential information to support operations.
Monitors and operates security handheld radio, emergency phones, access control, video management, and alarm systems/panels and answer telephone calls, obtain essential details, and provide call details to allow appropriate response by security department personnel.
Monitors security personnel response and provide additional support and call law enforcement, emergency medical services (EMS), and/or fire department when required.
Maintains lost and found, valuables, and conduct audits periodically.
Documents radio calls and dispatch actions, and completes security reports in accordance with departmental procedures and guidelines.
Utilizes mass notification platforms to send out ministry communications and receive and announce weather, medical, and other clinical and security safety response codes.
Works in a constant state of alertness and safe manner.
Performs other duties as assigned.
High School diploma or equivalent
No experience required
Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
Frequent keyboard use/data entry.
Occasional bending, stooping, kneeling, squatting, twisting and gripping.
Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
Licenses / Certifications:
Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA)
Night Shift (United States of America)
Scheduled Weekly Hours:
SSM Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.