Posted in Other 12 days ago.
Location: Philadelphia, Pennsylvania
Research Systems Director
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Posted Job Title
Research Systems Director
Job Profile Title
Information Technology Technical Director
Job Description Summary
The Office of the Vice Provost for Research (OVPR) oversees the University of Pennsylvania's (Penn's) vast research enterprise, encompassing a broad spectrum of research support services, regulatory bodies, multi-disciplinary campus-wide Research Centers and Institutes, commercialization of Penn discoveries, and development of corporate partnerships. OVPR collaborates with Penn stakeholders and external partners to promote meaningful scholarship, uphold research integrity, and foster new discoveries, thereby helping to fulfill Penn's educational and research mission defined by our Compact 2022; to innovate, be radically inclusive, and positively impact our local, national, and global communities.
With more than $970 million in awards, Penn is home to many of the world's leading researchers. Penn's integrated campus encompasses 12 Schools, over 165 multidisciplinary centers and institutes, and a fully incorporated health system. Penn's faculty consists of a large community of scholars committed to making a difference in the world. Penn investigators are building unique bridges between traditionally disparate fields of research to achieve groundbreaking discoveries across the life sciences, natural sciences, social sciences, business, and many other fields of study.
OVPR, and its seven reporting offices (full list available at https://research.upenn.edu/about/reporting-offices/), provide a wide array of support services to ensure the successful operation of this research enterprise, spanning grants administration, environmental health and radiation safety, laboratory animal welfare, research compliance, and technology commercialization. As part of the research enterprise, OVPR is responsible for more than 25 information systems across our reporting offices and is actively pursuing a roadmap of information system upgrades and replacements.
The University of Pennsylvania (Penn) is seeking a talented professional for the role of Research Systems Director in the Office of the Vice Provost for Research's Information Systems (OVPR IS) group. The successful candidate will help determine the future direction of OVPR's information systems and provide understanding on how technology can best support the business and academic facets of Penn's research enterprise. The Research Systems Director will develop a strong understanding of OVPR's short- and long-term goals and how to align our information system portfolio to both OVPR's and Penn's overarching goals. It is critical that the Research System Director understands the core functions and process needs of the Research Enterprise. The Research Systems Director will be a facilitator, who as part of a team, will perform strategic planning for the OVPR and its reporting offices on the intersection of business processes and technological solutions. The Director will need to understand higher education and academic research best practices and industry trends in information systems to successfully support this process. In addition, we are seeking a candidate who can seamlessly transition strategic planning to operational implementation, including working closely with varied stakeholders to integrate current and proposed future information systems.
Penn is seeking a leader for OVPR IS with a sharp focus on the interplay of people, processes, and technologies. Reporting to the Associate Vice Provost of Research, the Research Systems Director will be primarily focused on budget and resource management, program direction, project planning and implementation, operational support, end-user management, vendor management, contract/agreement negotiation, communications, and change management. The Research Systems Director will ensure that all project planning is long term and aligned with resource allocation and budget guidelines within the OVPR, Provost Center, and the University. Under the Director's leadership, OVPR IS will develop a comprehensive understanding of business processes, guidelines, and governance models within the research enterprise to enhance those processes and ensure that they are well-supported by information system applications. OVPR IS ensures that data reporting is developed and maintained for each of these systems. The group builds end-user support models that work effectively with the associated process and application, ensuring that our end-users are well-supported throughout the process. They provide comprehensive planning and development for web pages within OVPR and OVPR reporting offices, where necessary. The team develops and delivers training and awareness modules for applications, when necessary, to ensure broad knowledge of both the information systems and their applications.
The Research Systems Director must be expert at developing strong teams with the necessary technical competencies to address the current and anticipated future challenges in the research enterprise. It is expected that the Research Systems Director will supervise a team of between two and four staff along with managing any third-party consulting engagements and numerous informal relationships that are necessary to operate in a large, complex institution. Currently, OVPR IS has two Senior Systems Analysts and an opportunity to hire one additional full-time employee (FTE). The Research Systems Director must be adept at managing key strategic relationships and ensure that relationships with all stakeholders are productive and effective. These include working collaboratively with Penn's Information Systems and Computing (ISC) group (Penn's central IT organization providing the core network, data, voice, video, and enterprise application infrastructure and services upon which Penn's numerous Schools and Centers build their unique tools and capabilities), Provost Center's Academic Technology & Planning (AT&P) (manages integrated planning, implementation, and support of academic technologies, with a focus on educational and faculty affairs technology), OVPR reporting offices, Penn Schools and Centers, external and internal end-users, and third-party vendors.
The successful candidate will be expert in translating the benefits of information system solutions for a nontechnical audience and be able to adapt messages accordingly. It is essential that this role establish the relevance of information systems in the overall operation of the research enterprise, build strong relationships, ask pertinent questions, and bridge the conversation to how technology can play a role in addressing critical institutional needs.
Qualifications: A Bachelor's Degree is required, while an advanced degree is preferred, along with 5 to 7 years of experience in information systems or an equivalent combination of education and experience. Prior experience in higher education, specifically research is strongly preferred. Prior and demonstrated staff management experience is required. Prior and demonstrated stakeholder and third-party vendor management is also required. The candidate must have requisite technical knowledge to make executive decisions and have in-depth working knowledge of information and data management systems, outstanding project management skills, and the ability to interface across operational divisions and IT systems.
Prior experience and a working knowledge of the following systems and platforms is preferred:
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